Assist classroom instruction by supporting AP Computer Science teacher. Training completed provided valuable insight for improved skills.

Mr. Grogan delivers software, hardware and systems solutions that empower clients through innovation.•Resolve domain registration and maintenance issues.•Automate manual processes to reduce errors, improve productivity and increase safety•Analyze complex data to provide actionable information and insights•Assess data access, availability, business continuity, disaster recovery and associated risks•Coordinate and resolve issues between clients and third party suppliers•Design specialized electronic circuits and modulesList of Clients includes...• Port of Seattle •Port of Tacoma •City of Buckley, WA •AWAREA, Inc. •Netcom Services Corp •NCC Acquisition Corp •US DOE, US DOD • Numerous SMB clients • Embry-Riddle University • Carson Communications • NASA • Weyerhaeuser • World Vision • Boeing • Northrup King • Dairy Queen • Washington Co. MN • Rosemont Engineering • US EPA • SBIR • Illionix • Ivy's Hair Salon

Working with Global Grid's founder to deliver pre-bleeding edge disruptive technology for telecommunications services that will exponentially expand interpersonal audio communication opportunities enabled through the common carrier networks and will change forever how people view telephone numbers.

Teaching Computer Science, Physics, Avionics and Engineering curricula using multiple modalities. Conducted SBIR funded research in acoustic NDT and consulted with administration on cross-campus fiber communications network. Currently provides adjunct instruction at Puget Sound Worldwide centers and online.Link to "Generic Story Problem Solution Template:" http://dl4.globalstf.org/?wpsc-product=generic-story-problem-solution-template

Accepted as tutor in Business Statistics for disabled veteran.

As a new employee with Opt-In Media, I look forward to delivering the benefits of current technology to Opt-In Media's partners, resellers, and end users of Opt-In Media's customer loyalty programs.As technology lead for startup organization, my responsibilities and accomplishments include…• Creation and deployment of SMS marketing facility for merchant customers.• Assessment and remediation of existing infrastructure to improve quality of customer experience.• Adaptation of programs developed and deployed using VS2008 to VS2019 IDE.• Update five-year-old Android application to current IDE and Gradle technologies.• Management of development and support staff.• Deployment of multiple MS Server 2019 installations.• Installation of virtual Ubuntu server on MS Server 2019• Implementation of discipline to ensure accuracy and traceability of operational configurations.• Administer remote operational server to maintain web presence and email functionality.• Participate with CEO and other staff in development of enterprise strategy and roadmap.

Improved performance of customer facing web installation by upgrading hardware and software.Moved PHP/CodeIgniter site with MySQL backend from Windows 2012 to Windows 2016 server. Installed and configured IIS 10 support for web site.Operation purchased by Odyessy..move to East Coast in works?Created internal site to record barcode scanner data to MySQL database.Participated in specification, installed and validated third party Android app for barcode scanner.

Researched and recommended modification for http://education.microsoft.com to improve reliability and performance.Supported 21st century team through HCL contract to deliver facility related to Microsoft's GDPR/Privacy initiative. https://privacy.microsoft.com/en-us/privacy

Supporting site servicing customer claims.

Outstanding opportunity to contribute to continued success of one of the organizations awarded Pensions & Investments' fifth annual list of the Best Places to Work in Money Management.https://www.tcw.com/

Proprietary Application Development and C# Training• Develop WPF C# applications to replace core applications written in VB6.• Create training program for programming staff to transition from VB6 to C#.• Introduce Unit Testing, Pattered Programming, Object Oriented Development, Design Driven Development, DevOps technologies• Conduct training and mentor staff during technology transition.• Support technology introduced from recent corporate acquisition.

Deliver proprietary software to SuperFloor/ISI's nationwide network of designers who help ISI's customers select flooring, cabinetry, window treatments and options presented by community contractors and suppliers. Implemented SSRS and Knockout technologies for internal web-based facility.

Develop BI dashboard using C#, JavaScript, SQL and Kendo UI controls. Support leadership with ad hoc investigation and analysis using Azure, R-Studio and Excel. Analyze data quality issues.

Part of the PMI technology team "Revolutionizing The Way People Enjoy Food and Beverage Everywhere" using .Net web apps and Communifire.

Developing Udoo Android/JAVA, Arduino DUE embedded system using MODBUS, RS485 messaging protocols for compact SCADA application.

• Implement enhancements to customer facing eCommerce applications to improve functionality and performance using hybrid asp/asp.net architectures• Support Rhythmyx CMS (Percussion Software) users and content deployment• Update web sites to HTML5 compliance• Implement security improvements recommended by HP Fortify analysis• Develop C# and SQL programs for deployment into multi-layer, complex infrastructure.• Convert legacy IIS6 Web sites to IIS7 web sites.• Work with team to perform code reviews, task definition and QA support.• Resolve problems reflected from Customer Service staff through Help Desk ticketing system.• Technologies Used: Systems Design, Schema Design, C#, Unit Test, SQL, WCF, SQL Management Studio, MS Studio 2010, MS Studio 2012, TFS, Jenkins, Virtualization, SSL, Xml, W7x64, Server 2003, Server 2008R2, IIS, JavaScript, JQuery, TCP/IP, MVC/MVVM/Observer Patterns, OOP, ASP, ASP.Net, Reflector, PowerShell, Authentication, Fiddler, FireBug, Wireshark

• Created networked desktop application that integrates enterprise data with shipping operations enabling automated measurement and weighing of packages, estimation of shipping costs and printing of labels. Employed shipper web services, ExpressCube automated scale and DIGI Serial/LAN interface modules. System reduces time required to create shipments and eliminates duplicate data entry and the potential for errors and associated delays and costs.• Designed and deployed shipment tracking services that eliminated need for routine customer service inquires for shipping staff resulting in substantial cost savings.• Implemented Microsoft’s TFS (Team Foundation Server) and served as Scrum Master for IT development team.• Created “Wisdom Sites” to enable non-technical staff to readily share knowledge about specialized work needs and support definition of automation capability.• Created SQL stored procedures based on profile traces executed using Solomon (Microsoft Dynamics/SL) forms to support development of interface with non-accounting operational system. Reduced effort previously required by over 10x.• Created MS Visual Studio development environment for local creation of Solomon forms to augment consulting resources at reduced cost.• Introduced concepts of Agile Development, Enterprise Architecture and Business Modeling to Senior Management• Evaluated Catalyst interface for Microsoft Dynamics/SL• Introduced SQL mail and SQL Profiler capabilities to dev team• Conducted daily training for dev team • Led daily SCRUM standup sessions

• Troubleshoot and enhance MVC-3, Razor based web site to enable convenient access and mapping between query sets and internet domains.• Produced Business Intelligence facility and dashboard to publish Bing search performance data and information about related incidents to be used by MS executive staff. Multitier facility required design, development, testing and deployment of…o SQL database tables, views and procedures to support BI Dashboardo MVC/ Razor based Dashboard web site employing sophisticated paging and filtering capabilitieso Windows desktop data extraction job configuration applicationo Multithreaded Windows service to periodically update dashboard datao WCF service to publish dashboard data for external consumption• Created database mail profile and scheduled job that validates periodic update of dashboard data and sends notification if process fails.• Automate process for deploying and configuring data and services to rapidly introduce Bing search into dozens of new markets. Create and deploy windows service for periodically updating dashboard data.• Build and administer development and test servers, real and virtual workstations and databases.• Technologies Used: Systems Design, Schema Design, C#, Unit Test, SQL, SQL Profiler, SQL, WCF, Performance Wizard, SQL Management Studio, MS Studio 2012, Xml, W7x64, Server 2008R2, IIS, Javascript, JQuery, JSON, TCP/IP, Debug, MVC/MVVM/Observer Patterns, Statistics, Reuse, OOP, WinForms, WebForms, .Net Reflection, Hyper-V, PowerPivot, PowerShell, Entity Framework, IE Dev Tools, Javascript, Authentication, CodeFlow, Synapse, Fiddler, FireBug, NetMon

Working with Speech@Microsoft team to deliver enhanced capabilities for Kinect voice recognition and control.

Design and deliver robust signal processing components, software and systems using state of the art electromagnetic, electronic and automation technologies.

• Explored methodology and delivered facility for multidimensional statistical clustering of advertising content (culture agnostic and UTF-8 compatible) submitted by customers using classical and Bayesian algorithms implemented using MS Studio 2010 C# .Net, SQL 2008 and MS Office 2010.• User interface included selection of data, processing parameter controls, Monte Carlo simulation, export to Excel for offline analysis and prototype UI for interactive training of cluster profiles. • Facility employed factory/façade/interface/entity patterns throughout twenty-plus solution projects to provide convenient validation and extensive reuse of code. Tests using thousands of ads extracted from a set of million of records to demonstrate viability. • Project was released to source control and slated for product development by offshore team during coming year to support explosive growth of operations. • Technologies Used: C#, SQL, Studio 2010, W7x64, Server 2008, IIS, MSI Deployment, TCP/IP, Debug, Patterns, Statistics, Reuse, OOP, WinForms, WebForms, .Net Reflection

Employing MS Studio 2008 in support of Corelytics offering. Developing web pages and automation using C#, LINQ and Flash charts. Incorporated linear regression analysis for forecasting facility. Improved user experience through performance dynamics redesign See www.coreconnex.com..

Contract position providing support for CBPR divesture. Designed and developed databases for DNS, DHCP, AD and Exchange parameters using MS Visual Studio 8 and SQL server delivering reports through custom queries and web sites.Required extensive use of XML formatted Security Description data for Exchange Public Folder ACLs to discern roles and permissions associated with specific SAM IDs from Access Masks.Correlated enterprise-wide data with CBPR division locations and transferring personnel to enable smooth transition of IT assets.

Managed data center operations, introduced eCommerce, managed numerous enterprise initiatives, supervised operational staff, help desk personnel and developers.• Technology: Investigate virtualization, promote productive use of enterprise technology assets to maximize ROI; insure robust implementation; manage project delivery• Hardware: Identify needs, specify requirements, negotiate contracts, authorize purchases, direct installation and establish spares policies for all computing, network and communications facilities• Software: Identify needs, specify requirements, negotiate contracts, authorize purchases, direct installation, manage development and supervise staff for over 100 distinct technologies and systems, including SharePoint, VMware, Linux and Windows operations.• Telecommunications: Manage common carrier relationships, investigate charges and billing, provide security oversight, insure 24x7 operations, monitor and diagnose signaling problems• Systems: Integrate and troubleshoot multiple computing and communications environments to provide seamless, secure access for staff, suppliers and customers• Security: Conduct business continuity planning and validation, manage internet firewall, establish data archival procedures, investigate technology related personnel issuesKey Accomplishments• Expert implementation of e-commerce and customer relationship management (CRM) solutions enabled revenue growth while slashing processing costs 40% and supporting 30% headcount decrease.• Boosted remote computing capabilities, eliminated costly fax, and paper services by constructing WAN/LAN/VPN/Cisco/WatchGuard network for co-located employees, remote offices, telecommunications center, 500+ e-commerce enabled brokers and thousands of customers.

Collaborated periodically to discuss and evaluate organizational strategies and programs. Worked on and attended meetings and workshops.

Deliver solutions for small business customers including desktop computing and real time instrumentation and control.Developed IDASYS(TM) (Information Diagnostics and Analysis System) to assist clients to understand the potential for use of personal computing.

Operational Analysis and Industrial Engineering

Designed Satcom transceivers and power systems. Developed QA procedures and facilities for first spread spectrum testing including pulsed-phase carrier stability. Created and managed process to document testing for 160 parameters in 16 distinct environments for first article inspection of complex communications system.

Member of technical staff supporting development of software for ABM system. Responsible for mission simulation, data analysis, flight safety negotiations and missile vendor liason.

Aircraft design and wind tunnel testing.