The 7 Ps of marketing are foundational, yet most marketers focus only on one: promotion. There are 6 other levers you can pull to design a magnetic offer to draw in your ideal client and to create an experience so addicting that they stay for good...and tell everyone they know to come on over!You'll go on a 3 step journey to understand your business's current strengths and weaknesses with a detailed plan on how to correct those weaknesses, we'll create the processes needed for a smooth client experience, and your team will be trained inbest suited the culture best-suited for your clientele.

-Practiced enhanced sales techniques to boost membership sign-ups, reflecting a keen understanding of client acquisition.-Coached clients into wellness programs, focusing on holistic services aimed at reducing inflammation and enhancing quality of life.-Pioneered strategic email marketing campaigns and social media initiatives to attract new leads.-Formulated a member retention strategy, leading to an increase in member lifetime value.-Drove a 25% increase in Google reviews over 4 months through an effective word-of-mouth referral strategy.-Resolved email deliverability issues, optimizing client communication channels.-Improved client-lead support with targeted signage, resulting in higher membership conversion rates.

-Conducted weekly inventory walkthroughs to support maintenance and production teams’ efficiency.-Negotiated with suppliers to secure favorable rates, enhancing company profitability.-Developed Standard Operating Procedures (SOPs) for the Supply Chain to streamline operations.-Assisted in departmental training, contributing to team skill enhancement and performance.

-Promoted from Assistant Manager to Manager due to proactive client retention strategies and effective employee training.-Boosted sales by 68% over 6 months through strategic spa initiatives and comprehensive training of service providers and front desk staff.

-Coached front desk representatives in managing client requests and delivering exceptional guest -experiences.-Developed a standardized training program for front desk representatives to ensure uniformity and quality of customer service.-Devised and executed an email marketing campaign that doubled the active membership base within 4 months.

-Pioneered the development of an employee training manual for Dining Hall operations, instrumental in continuity during the COVID-19 shutdown.-Led the Student Success Team to enhance employee retention and satisfaction.-Participated in the hiring and termination processes, contributing to workforce management.-Mediated conflicts between employees and customers, ensuring a harmonious work environment.-Provided one-on-one coaching and led large group trainings to foster employee success.-Organized multiple employee events to bolster company culture and morale.-Assisted in food preparation in a large student cafeteria, adhering to safety procedures.-Aided student customers in adjusting to college life and navigating the dining services.-Supported students with dietary needs, providing guidance and education on available resources.