- Develop and implement the company CRM.- Identify and approach potential clients to offer automation solutions. - Develop and implement sales strategies to meet revenue targets. - Conduct market research to understand industry trends and customer needs. - Prepare and present proposals and quotations to clients. - Maintain relationships with existing clients and provide ongoing support. - Collect and analyze customer feedback to improve products and services. - Manage client accounts, ensuring their needs are met and expectations are exceeded. - Develop pricing strategies to remain competitive and profitable. - Identify opportunities for process improvements and innovation within the sales and marketing functions. - Track and report on sales performance and financial health.

Help enterprises to be more effective and efficient, reducing cost and optimizing human and technology resources using process re engineering

Consult and provide support for the restructuring of critical processes within the company.- Launch of the chatbot project, whatsapp channel.- Start up Multidiagnostic Implementation of WAM multi-diagnosis eye health project at SIS headquarters.- Support for the implementation of the new Calle 85 clinic in SO processes.- Restructuring of the systems and telecommunications department.- Search and hiring of a multi-channel communications solution provider tailored to the company's needs.- Preparation of the strategic roadmap proposal for the company's digital transformation and improvement of the quality of customer service.- Search and implementation for the automation of the company's PQR process.

• Founder/Creator of CMG INVESTMENTS S.A.S., a bicycle and cycling accessories trading company.• Achieved a 30% annual increase in sales compared to historical figures.• Designed and implemented the company's processes and procedures.• Developed commercial strategies to foster customer loyalty and expandthe market to sustain the company.• Established partnerships with importing companies and brandrepresentatives for bicycles, accessories, clothing, and spare parts.• Built the entire team from scratch to ensure the company's smoothoperation.

• Developed and structured the commercial department as well as the purchasing and warehouse department.• Led the benchmarking process and established connections between CRD INGENIERIA SAS and more than 10 companies for the execution of construction projects.• Planned, executed, and monitored projects for the design and installation of solar energy systems.

- Dirección para el diseño, planificación, implementación y puesta en marcha de proyectos de energía solar para instituciones educativas, contribuyendo al avance de soluciones sostenibles y renovables.- Ejecución de consultorías especializadas para el desarrollo de proyectos de energía solar fotovoltaica, colaborando con equipos multidisciplinarios para garantizar su viabilidad y eficacia.

- Liderazgo en la búsqueda, preparación, presentación y seguimiento de licitaciones con entidades estatales y clientes privados, obteniendo un impresionante índice de adjudicación del 10% del total de licitaciones presentadas.- Fortalecimiento en las relaciones comerciales con clientes existentes, impulsando la fidelización y el crecimiento continuo del negocio.

• Designed and implemented maintenance plans for medical equipment.• Established and monitored maintenance contracts for ophthalmologyand dermatology medical equipment.• Provided support to the commercial department in equipment salesand after-sales service.

• Updated the backlog of projects for ETB (Empresa de Teléfonos de Bogotá) in the Cundinamarca region.• Improved the performance of fixed network engineering projects in Cundinamarca by optimizing resources and maximizing profitability.• Supervised budgets for project execution and structured, coordinated, and evaluated field teams.