Lidero uma robusta equipe de 200 profissionais, distribuída em diversas áreas essenciais como cozinha, nutricionistas clínicas e de produção, garçons no restaurante, e atendimento de dieta para pacientes, além de eventos do centro de estudos.Responsabilidades e Atividades:1. **Gestão de Equipe:** Coordeno e supervisiono uma equipe diversificada, assegurando que todos os setores, desde a preparação dos alimentos até o atendimento aos pacientes e clientes dos restaurantes, operem… Show more Lidero uma robusta equipe de 200 profissionais, distribuída em diversas áreas essenciais como cozinha, nutricionistas clínicas e de produção, garçons no restaurante, e atendimento de dieta para pacientes, além de eventos do centro de estudos.Responsabilidades e Atividades:1. **Gestão de Equipe:** Coordeno e supervisiono uma equipe diversificada, assegurando que todos os setores, desde a preparação dos alimentos até o atendimento aos pacientes e clientes dos restaurantes, operem de maneira eficiente e harmoniosa.2. **Conformidade com Normas Sanitárias:** Verifico e asseguro a conformidade com as normas da vigilância sanitária, implementando e mantendo ferramentas de controle e índices de desempenho para garantir a segurança e a qualidade dos alimentos.3. **Treinamentos Internos:** Realizo e coordeno treinamentos internos para capacitar continuamente a equipe, melhorando habilidades e conhecimento, o que é essencial para a manutenção de altos padrões de serviço.4. **Comunicação:** Mantenho uma comunicação clara e assertiva com toda a equipe, facilitando o fluxo de informações e a resolução de problemas de maneira eficaz.5. **Práticas de Sustentabilidade (ESG):** Implemento práticas de ESG para promover a sustentabilidade, incluindo:a) Controle Green Kitchen:** Adotar práticas de cozinha mais ecológicas. b) Sobras Limpa e Resto in Gesta:** Gerenciar resíduos alimentares de forma eficiente para minimizar desperdícios.6. **Gestão Financeira:** Controlo os custos do setor, focando tanto no Capex quanto no Opex, garantindo uma gestão financeira sustentável.7. **Qualidade e Satisfação:** Meu trabalho visa garantir a qualidade dos serviços prestados e a satisfação dos pacientes, sempre buscando a eficiência operacional e a excelência no atendimento.8. **Ferramentas de Controle e Índices:** Desenvolvo e implemento ferramentas de controle e índices de desempenho para monitorar e melhorar continuamente as operações do setor.Acreditação JCI - CopaStar Show less

Construir os pilares comerciais e operacionais do hotel e do parque aquático. Na parte comercial, abrir venda de ingressos através de plataforma digital, tirando do manual. Criação de tarifário geral de entradas para o parque. Captação de vendas B2B e B2C para o hotel. Cadastro e apresentação ao trade de vendas. Na parte operacional, criar os processos gerais relacionados as áreas e desenvolver o projeto de A&B no que tange a toda parte de implementar sistema, criação de cardápios, fichas… Show more Construir os pilares comerciais e operacionais do hotel e do parque aquático. Na parte comercial, abrir venda de ingressos através de plataforma digital, tirando do manual. Criação de tarifário geral de entradas para o parque. Captação de vendas B2B e B2C para o hotel. Cadastro e apresentação ao trade de vendas. Na parte operacional, criar os processos gerais relacionados as áreas e desenvolver o projeto de A&B no que tange a toda parte de implementar sistema, criação de cardápios, fichas técnicas, parametrização quanto as regras sanitárias, tratamentos de água e esgoto, montagem de bares, precificação e desenvolvimento de fornecedores. Controles internos relacionados a almoxarifados, margens, relatórios gerais e etc. Desenvolvi também um cardápio de eventos para atração dos mesmos. Pautar as demais áreas como marketing, rh, escritório central etc. Show less

Currently, as Operations Director, I am responsible for Le Dépanneur's stores and franchises, a Gourmet Bakery, bistro and delicatessen. I work directly in the purchasing department, maintenance, HR and production in general. I led the construction of the events sector, with the mission of obtaining greater profitability and direction for the company.

I was responsible for the Food and Beverage (F&B) and Events areas, as well as the commercial and marketing department at Hotéis Othon, a leading hotel company in Brazil. I worked on New Year's Eve projects, cutting costs, and expenses, attracting clients from my portfolio and new clients, and focusing on social and corporate events. In addition, I participated in the launch of the hotel's labels, the construction of the company's new website, as well as in social networks, partnerships with… Show more I was responsible for the Food and Beverage (F&B) and Events areas, as well as the commercial and marketing department at Hotéis Othon, a leading hotel company in Brazil. I worked on New Year's Eve projects, cutting costs, and expenses, attracting clients from my portfolio and new clients, and focusing on social and corporate events. In addition, I participated in the launch of the hotel's labels, the construction of the company's new website, as well as in social networks, partnerships with F&B brands, attracting sponsorships and co-branding. I also acted as the hotel's ambassador - to reposition the product as one of the main ones in Rio de Janeiro. Show less

I coordinated the Food and Beverage (F&B) and events areas of the Porto Maravilha hotel. I made direct negotiations with customers, closing, contract and receipt, in addition to operationalization. We have become a reference in events in the Cais do Porto area, in addition to increasing occupancy by almost 30%.

As a new business director, I was responsible for the Premium Retail and Brand Experience portfolios for some clients such as Petrobras and BR Mania (Track and Convenience), Loreal, Lasa, and Beleza Natural, Lojas Riachuelo, among others. I led the pilot project of digitization of BR Mania stores and their rollout, carrying out the complete cycle of consultative selling with each franchisee, measuring results and executing all activities in the operations sector. My project-related returns at… Show more As a new business director, I was responsible for the Premium Retail and Brand Experience portfolios for some clients such as Petrobras and BR Mania (Track and Convenience), Loreal, Lasa, and Beleza Natural, Lojas Riachuelo, among others. I led the pilot project of digitization of BR Mania stores and their rollout, carrying out the complete cycle of consultative selling with each franchisee, measuring results and executing all activities in the operations sector. My project-related returns at Enox, a company of entrepreneurs passionate about marketing initiatives, were around 30%. I made trips to suppliers and fairs, prospecting and verifying new trends. Show less

Responsible for group and event sales, as well as vacation planners for the chain's hotels: Punta Cana, Puerto Vallarta, Los Cabos, and Cancun. I worked with closing, contracts, and launches, in addition to monitoring stays and events. It directly contributes to a 23% increase in the Brazilian tourist base and a 12% increase in revenue from the Legends of Paradise program.

I was responsible for opening wholesale, franchise, and e-commerce channels. My role was to structure all these areas from scratch, in addition to contributing directly to the operations sector, as well as the supply side. With the main achievement in Mercatto, a company in the retail sector, linked to women's fashion, I highlight the opening of the wholesale, where we managed to sell more than 3 million reais in four days. We also obtained about 20 franchises in the period of one year.

I was responsible, as general manager, for the Novo Hamburgo stores in the Rio Grande do Sul, Shopping Rio Sul, and Barra Shopping in Rio de Janeiro. In my role in the expansion team, I contributed to the opening of more than 60 stores over the period of 3 years, among the highlights are Shopping Leblon, Independência Shopping, Rio Mar, Retrofit of the 5 flagships with the highest revenue in the chain. My main results were 2 consecutive top 10 years in climate research and several awards for… Show more I was responsible, as general manager, for the Novo Hamburgo stores in the Rio Grande do Sul, Shopping Rio Sul, and Barra Shopping in Rio de Janeiro. In my role in the expansion team, I contributed to the opening of more than 60 stores over the period of 3 years, among the highlights are Shopping Leblon, Independência Shopping, Rio Mar, Retrofit of the 5 flagships with the highest revenue in the chain. My main results were 2 consecutive top 10 years in climate research and several awards for visual merchandising and financial products. In the 3 years that I was in front of the stores, new sales records were always registered during the Christmas period. Show less

My main focus was process restructuring, payroll analysis, bank reconciliation, and qualitative and quantitative testing of PwC, a network of firms. In addition, I performed an accounting audit and assisted in the company's opinions.