Hello, I’m Rebecca, a communication specialist working in branding, service & customer experience communication (written & visual). If people need to see it, hear it, feel it and act on it, I’m into it. I unpack the complex and gnarly; sifting, sorting, structuring and shaping it into content that has a use, meaning and purpose, and that's human - stuff that people enjoy interacting with.I do a wide range of work with individuals and organisations to help them show up authentically and with bravery and clarity, including:- Strategy, facilitation & workshops- Creative problem solving & direction- Brand positioning, TOV & storytelling - Service ideation, design & structuring - Customer & service comms (written & visual)- CX, UX & IU design & copy/content- Marketing campaigns & content - Copywriting & editing- Graphic & information designI'm a published writer/poet. I also speak and write about my lived experience as a victim/survivor of Domestic Violence, Domestic Abuse, SA & Coercive Control, and am currently working on an information website that educates and raises awareness of the common patterns/cookie-cutter behaviours of abuse perpetrators.