Heather Jordan Email & Phone Number

Saskatoon, Saskatchewan, Ca

Design and support the delivery of Nutrien's B2B sales tools for agronomic planning and recommendations.Work cross-functionally to audit and develop a holistic customer experience. Identify gaps, redundancies, and opportunities for enhancements. Apply systems thinking to propose scalable solutions for the business.Assist in the creation of user journey maps and service blueprints. Document flowcharts, user flow diagrams, and state diagrams to identify ways to distill complex systems into simple, intuitive flows. Design wireframes, storyboards, mockups, and high fidelity prototypes.Collaborate with product managers, engineers, designers and cross-functional stakeholders to understand requirements, conduct research, ideate, iterate, and validate design.Follow and contribute to the evolving design system to support Nutrien's commitment to user-friendly experiences.Prepare and lead workshops for stakeholders and product teams.Draft discovery interviews, concept tests, and usability studies to learn about the user's needs and validate the experience to reduce the risk of developing solutions that offer little to no value for our users.Mentor UX designers giving them support in skill development.

Saskatoon, Saskatchewan, Ca

Attend on-site tours and presentations to gain a deeper understanding of Nutrien's potash, nitrogen, phosphate, and retail business units. Engage in workshops. leadership training, and networking events to build business acumen and fluency.Collaborate with cohort to:• Prepare discovery scripts, conduct interviews, and synthesize findings to identify gaps and opportunities for Nutrien's global business.• Refine our problem statement and explore solutions to pitch to executive leadership team.• Prepare our pitch deck and practice the presentation with subject matter experts to gather feedback and iterate on the proposed solution.

Washougal, Wa, Us

Lead and execute user-centered design strategies to ensure the creation of satisfying digital experiences. Use an iterative process that includes research, development of personas/user stories, wireframes, user flows, and prototypes.Develop marketing campaigns and environmental design programs resulting in a 35% increase in meal plan sales and retention for Fortune 500 foodservice company. The contract includes a mix of B2B and B2C design services including retail brands and limited time offers.Generate a 23% increase in attendance for Oregon Private College Week from year two to year three. Develop brand messaging and design direct mail, print, social media, email marketing, and website tools to increase awareness and register attendees.Create an authentic brand experience for a multi-million dollar Washougal Waterfront Park and Trail revitalization project. Appeal to tourists and the local community by designing interpretive signs, kiosks, a wayfinding system, brochures, reports, and website.Provide creative leadership for WindCom’s global brand refresh. Work with marketing experts to complete a brand audit and successfully reposition their brand within the wind industry.Manage cross-functional teams including marketers, designers, developers, photographers, videographers, illustrators, copywriters, SEO/conversion experts, and developers.Responsible for client acquisition and business development processes to build a reputation for creative excellence.