- Project & Delivery Management. - Technical sales, preparation of proposals, development estimates & scope of work. - Maintain relationships with clients and partners to support company objectives. - Oversee day-to-day operations, including sales, marketing, and team KPI targets. - Managing development and consulting teams to provide guidance and support.

- Gather business requirements from stakeholders and end-users, and translate them into functional specifications for ERP implementation or custom development. - Configure modules and database updates to ensure functionality meets business requirements, and ensure the system aligns with expected outcomes. - Custom development and reporting to suit bespoke business requirements outside core software features. - Perform data migration, including data mapping and cleansing, to ensure accurate and complete data transfer from legacy systems to the new ERP system. - Maintain documentation for business processes & User Acceptance Testing. - Conduct training sessions and workshops for end-users to facilitate adoption of the new system, and provide ongoing support. - Monitor system performance and conduct regular system audits to identify issues, recommend improvements - Automated B2B & 3PL & WMS integrations to minimise user touch points.

- Developing ERP customisation to meet client clients needs. - SQL reporting & stored procedures.- Scripted EDI integrations. - Testing and end user deployment.

Business Analyst & Developer. Functional Consultant implementing ERP & E-commerce solutions. Working on a range of projects to optimise business workflows. Client engagement, requirements gathering and software proposals. Design & development of customised solutions. Managing strict timelines in a high-pressure environment.

Software Consultant and Scripting Development. Help desk support agent to the software partner network & end users. Building relationships and creating customized developments to be on sold to end user clients. Website development and maintenance, general IT services.