Gethin Jones Email and Phone Number

Working in partnership with clients I: - • Facilitate, coach and assess Sales Executives and Service Advisers on how to deliver the best experience for their customers.• Work with Managers to help them become better leaders and coaches, and to fully understand the benefits of developing an engaged team.• Deliver new product training, making technology simple and customer focussed.• Train staff members on the use of digital tools designed to enhance the customer journey.•… Show more Working in partnership with clients I: - • Facilitate, coach and assess Sales Executives and Service Advisers on how to deliver the best experience for their customers.• Work with Managers to help them become better leaders and coaches, and to fully understand the benefits of developing an engaged team.• Deliver new product training, making technology simple and customer focussed.• Train staff members on the use of digital tools designed to enhance the customer journey.• Teach new staff about the history, heritage and strategies of individual brands.• Help staff understand the benefits and value of Hybrid and Battery Electric Vehicles.• Educate staff on the path to and benefits of piloted cars on the route to autonomous vehicles.Client list: Porsche Cars GB, McLaren Automotive, Audi, Volkswagen, Škoda, Lexus and Toyota Show less

Training Development.• Developed technical training packages for Ford motor company.• Team member developing E-learning packages for Ford and Volvo.• Successfully delivered Europe-wide train the trainer events for new Ford vehicle launch.Training Delivery.• Delivered Europe-wide technology sales training for Toyota motor company.• Delivered new car product and sales training for Renault Premier Centres.• Delivered in-dealer training and coaching for VW and Audi… Show more Training Development.• Developed technical training packages for Ford motor company.• Team member developing E-learning packages for Ford and Volvo.• Successfully delivered Europe-wide train the trainer events for new Ford vehicle launch.Training Delivery.• Delivered Europe-wide technology sales training for Toyota motor company.• Delivered new car product and sales training for Renault Premier Centres.• Delivered in-dealer training and coaching for VW and Audi to dealer sales teams.Motorsport and Event facilitator. • Corporate entertainment host at Silverstone circuit facilitating and event managing days.• 1-2-1 Driver development coaching.• High-speed passenger rides for manufacturers such as SAAB, Vauxhall, Subaru, Jaguar and Audi.• Planned and co-ordinated successful vehicle launch for Daewoo motor company.• Drive event facilitator for manufacturers as diverse as Subaru, Renault, Seat, Mazda and KIA. Show less

Professional Rally Driver, Coach and Freelance Trainer 1998 to 2003 A winning driver, with success in British Championship level rallying.

My early career started with TSB Bank which enabled me to develop the skills required as a successful learning consultant.• Regional trainer for sales and service.• Responsible for successful design and delivery of training.• Managed and motivated a team of 12 sales consultants.