Develop relationships with customers and manage communication related to vehicle repair, costs, parts, and work schedules to customers.Meet with customers to identify their specific needs and communicate requirements to the Service Technicians to ensure established service levels are met.Oversee the business operations and assist in managing the workflow for efficiency and customer satisfaction.Manage the team of Technicians by delegating tasks, providing direction and feedback.

Prepared financial reports, such as balance sheets and income statements, invoices, and other accounting related documents.Handled sensitive or confidential information with honesty and integrity.Worked as part of the accounting team to compile and analyze data, track information, and support the company.