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Product development and payments executive with more than two decades of international and domestic management experience; offers product strategy development, turnaround and merger & integration expertise – within financial services, electronic payment, and customer loyalty program market segments with authority for division P&L and up to 50 staff – characterized by significant product line growth, productivity and process improvements leading to 100% growth in revenue from new sales and expertise in building and growing partnerships. Strategic planning, and new market identification proficiencies led to growing new market to 25% market share and championing acquisition of business that grew to be #2 provider in its market.
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Chief Product OfficerBill360 Feb 2021 - PresentTampa, Fl, Us -
Svp Product ManagementEvo Payments, Inc. Jan 2017 - Jan 2021Atlanta, Georgia, UsResponsible for overall product strategy and implementation for EVO US -
Executive Director, Product DevelopmentSterling Payment Technologies Jan 2016 - Jan 2017Tampa, Florida, UsResponsible for the overall product direction for Sterling PaymentTechnologies. -
Executive Director And General Manager, B2B ChannelSterling Payment Technologies Aug 2014 - Jan 2016Tampa, Florida, UsResponsible for the overall direction and growth of the B2B Channel, including P&L management.
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Svp/Group Executive, Business Integration And DevelopmentChase Paymentech Oct 2008 - Dec 2013New York, Ny, UsSelected by Paymentech CEO to direct daily integration efforts of company’s sales processes with JPMC driving daily operations, cooperative client prospecting policies & procedures, and client-centric approach of two cooperative organizations on internal and external basis.Oversight authority extended to extensive direct-report staff, including geographically dispersed Business Development Team of 12 personnel assigned to Chase branch network, plus three individuals targeting middle-market Bankers and treasury staff. After extensive integration initiative spanning three-year period, transitioned to focus on generating revenue from Chase branch network. - Doubled new sales revenue in small business channel and raised number of referrals received from 5,000+ branches by 40%, by modifying overall referral routing protocol which entailed requiring branch staff to promote payment processing services to branch clients.- As bank “point person,” led cross-functional team – comprised of product and technology staff – which undertook special project requests, facilitating review of project and resource estimates, and representing company on working with JPMC on payments-related concepts, including Square, Google Wallet, and other similar strategies.- Headed team of up to six Sales Engineers working with National and Mid-Market Sales teams to promote company’s product/technology capabilities and oversee new product launches. Activities involved gathering client requirements, designing client payment solutions, and presenting solutions.- Directed market launch of company’s mobile product into U.S. market – chosen by more than 20% of Paymentech’s new small business clients – playing key role in helping define initial product requirements, leading release, and coordinating sales and product performance metrics. -
Group Executive And General Manager, Gift Card And Loyalty ProductChase Paymentech Nov 2006 - Oct 2008New York, Ny, UsServed as chief executive over standalone gift card business unit, with focus of driving revenue growth – with accountability for business P&L, operations and capital infrastructure budget – serving regional U.S. and Canadian merchants.Oversight authority included business development, marketing, product management, and operations, and encompassed conferring with Product Managers on product development efforts, and guided technology staff on active projects.- Grew revenue by 94% – from $4.7 million to $9.1 million over tenure – while maintaining margins and reducing card costs by 30%, to accommodate more competitive pricing in small merchant market.- Substantially increased sales by spearheading origination and development of online card design and ordering system, enabling small merchants complete autonomy over creation of own gift cards, eliminating costs associated with company staff working individually with merchants.- Subsequently combined online card design and ordering system, with new in-house card production system, to create a streamlined end to end process, with cards produced for merchants within just 24 hours, at annual output of almost 1 million cards.
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Group Executive, Product ManagementChase Paymentech Nov 1998 - Oct 2006New York, Ny, UsAssumed leadership over diverse but disorganized product division assembled through several acquisitions and without formal product management process – struggling in all areas of market analysis as well as product design, development, planning, launches, management, market analysis, and plan development – with reactionary approach to operation of business unit.Directed development of new products to increase revenues from client base of small to large-sized merchants – subsequently expanding to international clientele following corporate reorganization – with accountability for capital/department budgets and 50 total personnel, including 25 Product Managers, 16 Advanced Product Support Associates, six 3rd party Certification Specialists, and three Sales Consultants.- Grew division revenues of product lines under management from $100 million to $700 million – or by 600% – in eight-year period, spearheading two-year initiative involving development of new Client Onboarding System, to support growth in new clients from 1,000 to 10,000+ per month.- Actively participated in acquisition of merchant portfolio of 85,000 accounts, by identifying and justifying original opportunity within Canadian marketplace, heading product functionality, card network regulatory requirement, and 3rd party vendor relationship due diligence efforts, which highlighted system and product changes required to support existing Canadian merchant base.- Spearheaded development of several technology improvements; included migrating company to web-based merchant reporting platform, industry’s 1st complete redesign of merchant statement, and initiative launching proprietary technology to utilize Internet for transmitting transactions from POS terminal, replacing slow dial-up process with improved low cost, high-speed transaction, ultimately enabling company to eliminate costs associated with dial networks.
George E. Wilcox Skills
George E. Wilcox Education Details
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Pennsylvania State UniveristyGeneral -
Grove City CollegeAccounting
Frequently Asked Questions about George E. Wilcox
What company does George E. Wilcox work for?
George E. Wilcox works for Bill360
What is George E. Wilcox's role at the current company?
George E. Wilcox's current role is Chief Product Officer at Bill360.
What is George E. Wilcox's email address?
George E. Wilcox's email address is ge****@****nts.com
What is George E. Wilcox's direct phone number?
George E. Wilcox's direct phone number is +151647*****
What schools did George E. Wilcox attend?
George E. Wilcox attended Pennsylvania State Univeristy, Grove City College.
What skills is George E. Wilcox known for?
George E. Wilcox has skills like Product Management, Electronic Payments, Payment Card Processing, Payments, Strategic Partnerships, Business Development, Credit Cards, Payment Systems, Management, Merchant Services, Mobile Payments, Gift Cards.
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