As someone who has worked with customers for over a decade, I am experienced in handling the entire process of sales and customer service. I have a deep understanding of the sales process, including lead generation, lead qualification, pitching products or services, and closing deals. I am familiar with various sales techniques and tools such as CRM systems, email marketing, social media marketing, and more.I also have experience in providing excellent customer service, handling customer inquiries, resolving issues and complaints, and ensuring a positive customer experience. I am proficient in various customer service channels, such as phone, email, chat, and social media.Effective communication is crucial in both sales and customer service, and I have developed strong communication skills over the years. I am adept at active listening, clear and concise writing and speaking, and adapting my communication style to different types of customers.Relationship building is another area where I excel. I understand the importance of building strong relationships with customers, and I have experience in managing long-term customer relationships, identifying opportunities for upselling or cross-selling, and cultivating a loyal customer base.Overall, my extensive experience in sales and customer service makes me a valuable asset to any organization looking to improve its customer experience and grow its revenue through effective sales strategies.
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Area Sales ManagerTriumph InternationalWarsaw, Pl -
Area Sales ManagerTriumph International Apr 2021 - PresentWarszawa, Woj. Mazowieckie, Polska📍 Deep Local Market Understanding & Strategy DevelopmentResponsible for spearheading sales and growth strategies in the unique markets of Poland and Ukraine, I bring a nuanced understanding of local dynamics to tailor approaches that resonate with each region's specific needs.📈 Lead Generation & Sales ExecutionAdept at identifying and tapping into new customer segments, my role involves intensive lead generation and deal closure. My comprehensive knowledge of the Polish and Ukrainian markets enables me to devise and implement effective sales strategies, fostering substantial business growth.🤝 Exceptional Customer ServiceAt the heart of my role is a strong commitment to customer service excellence. By efficiently managing customer inquiries, resolving issues, and elevating the customer experience, I build and maintain robust relationships with clients and partners, underpinning long-term business success in these markets.🔍 Market Analysis & Opportunity IdentificationMy responsibilities also encompass conducting in-depth market research, analyzing emerging trends, and uncovering growth opportunities in Poland and Ukraine. This critical analysis informs our sales and marketing strategies, driving forward business expansion and market penetration.🌐 Relationship Building & NetworkingRecognizing the power of relationships in business, I actively engage with key stakeholders, including customers, partners, and vendors. My focus on forging and nurturing strong connections is pivotal in ensuring the sustained success and resilience of our operations in these regions.💡 Overall VisionIn my role, balancing a deep understanding of the local market with exemplary communication skills and a commitment to top-notch sales and customer service, I strive to drive our business to new heights in Poland and Ukraine, always with an eye on collaborative growth and mutual success. -
Area Sales Manager Sloggi Hub PlTriumph International Apr 2019 - Apr 2021Warsaw, Masovian District, PolandAs someone involved in sales and business development, I have a number of key responsibilities that are critical to the success of my business. My role requires me to focus on driving business growth and increasing revenue through a variety of strategies and tactics.One of my primary responsibilities is achieving sales targets set by the company. I work to develop and implement effective sales strategies that can help to increase revenue and drive growth. Additionally, I focus on expanding the product assortment for existing clients to help increase sales and meet their specific needs.Identifying new niches and opportunities in the market is another important aspect of my role. I seek out new distribution possibilities and partnerships to help expand our client base and increase turnover. This involves a deep understanding of the market and the ability to identify emerging trends and customer needs.To help drive sales and increase brand awareness, I propose new advertising and promotional activities for our partners. I work closely with our marketing team to develop effective campaigns and create targeted materials that can help to reach specific audiences.In addition, I am responsible for overseeing the sampling, ordering, and merchandising of products for our partners. This involves working closely with suppliers to ensure timely delivery and proper display of products in stores.Overall, my role as someone involved in sales and business development requires me to be proactive, creative, and strategic in my approach. I am dedicated to driving business growth and increasing revenue through effective sales strategies, strong relationships with partners, and a deep understanding of the market and customer needs. -
Senior Key Account ManagerRtb House Aug 2016 - Jan 2019Warsaw, Masovian District, PolandI worked with the biggest e-commerce businesses in Ukraine and Russia, I was responsible for a variety of critical tasks that were essential to the success of the business. My primary focus was on delivering high levels of quality customer relationship management and interaction to ensure customer satisfaction.In addition to managing customer relationships, I was also responsible for reporting on the status of sales processes for both existing and potential customers. This required me to have a deep understanding of the sales funnel and the ability to track progress and identify areas for improvement.During my time in this role, I created retargeting strategies for clients in the fashion, marketplace, retail, and classifieds industries. I analyzed data to identify customer behaviors and develop creative solutions that helped to drive sales and increase customer engagement.As part of my responsibilities, I regularly reported on campaign status for the largest clients and provided improvement ideas to the director CEE. I used my strong analytical skills to identify areas for improvement and translated data into actionable insights that helped to improve business performance.Overall, my time working with the biggest e-commerce businesses in Ukraine and Russia required a combination of strong analytical skills, creativity, and excellent communication and relationship-building skills. I was dedicated to delivering high levels of customer satisfaction and driving business growth through innovative solutions and data-driven insights. -
Senior Sales ManagerFarlep-Invest (Vega Telecommunications Group) Feb 2014 - Apr 2016Kijów, Kyiv City, UkrainaI was responsible for identifying and searching for new potential key customers for telephony and internet access services. I actively pursued new business opportunities and developed relationships with key decision-makers in target industries.Once potential customers were identified, I was responsible for the sales and after-sales process of telephony and internet access services to these key customers. This involved conducting product demonstrations, negotiating contracts, and ensuring customer satisfaction throughout the entire process.Drawing up proposals was another important part of my role. I was responsible for preparing detailed proposals that accurately reflected the needs of the customer and the capabilities of our company.In addition to searching for new potential key customers, I also focused on identifying potential subscribers and meeting with both potential and existing corporate clients. By building strong relationships with these clients, I was able to expand our customer base and increase sales revenue.Overall, my role involved a combination of sales, customer service, and business development skills. By leveraging my industry knowledge and communication skills, I was able to identify and pursue new business opportunities while also delivering high levels of customer satisfaction to our existing client base. -
Sales Manager SmeFarlep-Invest (Vega Telecommunications Group) Nov 2012 - Jan 2014Kijów, Kyiv City, UkrainaSale of services: telephony, Internet access; drawing up of proposalsSearch for potential subscribers to connect to negotiations, presentations, meetings with potential and existing corporate clients -
Leading Sales SpecialistUkrtelecom Dec 2010 - Sep 2012Kijów, Kyiv City, UkrainaNegotiations with potential customers, contracts, and selling services toexisting local and regional business customers of the branchPreparation of tender documentsSale of mobile and fixed-line business subscribersQuotations management cost telecommunications services to local andregional corporate business customersCoordination of connection, operation, and support of local and regionalbusiness customers of the branch -
Sales SpecialistUtel Jun 2008 - Nov 2009Kijów, Kyiv City, UkrainaPersonal work with clients (informing customers about the products andservices of the company, claims solutions and customer complaints about theproducts and services of the company)Reporting (daily assignment reports, reports on the replacement SIM cards etc)Jobs in productive systems (financial and billing)Participate in an internship and adaptation of new employeesInstalling, configuring, and working with office tools
Oleksandr Gezei Skills
Oleksandr Gezei Education Details
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Odessa National Academy Of Telecommunications4 -
Kyiv College Of Communications4,3
Frequently Asked Questions about Oleksandr Gezei
What company does Oleksandr Gezei work for?
Oleksandr Gezei works for Triumph International
What is Oleksandr Gezei's role at the current company?
Oleksandr Gezei's current role is Area Sales Manager.
What schools did Oleksandr Gezei attend?
Oleksandr Gezei attended Uczelnia Łazarskiego W Warszawie, Odessa National Academy Of Telecommunications, Kyiv College Of Communications.
What skills is Oleksandr Gezei known for?
Oleksandr Gezei has skills like E Commerce, Powerpoint, Ukrainian, Online Marketing, Computer Hardware, Voip, Account Management, Менеджмент, Rtb, Retargeting, Polish, Russian.
Who are Oleksandr Gezei's colleagues?
Oleksandr Gezei's colleagues are Pablo Benitez Martinez, Joe Alves, Elisângela Silvério, Hubert Dąbrowski, Kenny Lam, Soukaina Benarbi, Tatsiana Bandziuk (Lustenkova).
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