Glenn Fagaley, Citam, Champ, Csam, Itil V3, Cis Sam Email & Phone Number

Denver, CO, US

New York, NY, US

Worldwide, OO

Worldwide, OO

Beaverton, OR, US

Responsible for all Nike Digital datacenter assets, lifecycle management, and CMDB program management. Program manager/owner of Servicenow CMDB/Discovery and data normalization. Established processes and procedures related to IT asset, license and maintenance lifecycles. Instrumental in working with multiple groups to socialize CMDB and obtain buy in.* IT.

Teaneck, NJ, US

• Responsible for establishing processes and process maintenance related to IT asset, license, and maintenance lifecycle from procurement to retirement including definition and maintenance of policies and procedures for.
• Track and maintain an accurate inventory of all IT assets and related contracts throughout the lifecycle.
• Reconcile audits and validate licenses maintenance contracts against installed asset base.
• Maintain an understanding of vendor master service agreements to ensure compliance and the most cost effective use of assets.
• Established strong partnerships with IT Finance, IT Architecture Group, Technology Managers, Governance and Procurement to ensure asset acquisition, tracking, utilization, and de-installation (reclamation) processes.
• Establish process interfaces that support budgeting process, capital expense requests, compliance to standards.

Teaneck, NJ, US

• SA/BA on a team of 7 that is responsible for over 4000 Compaq, Dell and VM servers.
• Handled all facets of server administration that includes W2k, W2k3, A/D, NT4, TS, Citrix Servers, server builds, DR, Onyx tickets, and VMware.
• Installation/Replacement/Upgrade of hardware on servers, OS builds patches and SP’s.

• Sole system administration for all network support and functionality for 150+ workstations and 200+ user company, ensuring a Health Insurance Portability and Accountability Act (HIPAA) compliant IT infrastructure.
• Responsible for daily backups using backup exec, network monitoring/optimization, licensing, inventory, Citrix XP, All Windows 2000 administration, Exchange 2003 administration, network security, budgeting, and IT.
• Implemented offsite, electronic data solution to meet HIPAA Security Rule requirements for disaster recovery ahead of the mandatory compliance date of April 2005.
• Improved and expanded IT Department documentation, inventory, and licensing procedures. Little to no network and department documentation in 2002. Developed and implemented policies/procedures that include HIPAA.
• Reviewer for of ICG phone contracts. Actions resulted in savings of over 50% on our annual local and long-distance phone bill.
• Responsible for company IT Budget to include both Capital purchases, expenses, and long range infrastructure planning. Successful integration/rollout of 60+ laptops using Sprint Wireless technology to enable staff to.