Gerri Fieno Email & Phone Number

Charlotte, North Carolina, United States

Manage day to day business operations, HR and accounting for a custom automation/fabrication company in the manufacturing industry. Cash flow, payables, receivables, payroll, employee benefits, HR, and office management.

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Davidson, NC

I take care of the day to day operations and the employees for a $10M IT services company. I am the person employees go to when they need a problem solved. I handle all human resource needs - from job descriptions and recruiting, to on-boarding and training, benefits administration, COBRA compliance, employee engagement, event planning, coaching, and.

Provided consulting and copywriting services to clients in technology, commercial real estate, plumbing, and other industries.Developed and nurtured partnerships with various businesses and community organizations such as the regional chamber of commerce which resulted in new business and recurring revenue.Developed marketing collateral, direct mail.

Developed and nurtured partnerships with key community groups and non-profit organizations to grow participation and awareness in Mecklenburg and surrounding counties.Worked with the Development Director to identify and secure potential foundation and corporate funding sources.Cultivated and maintained relationships with partner organizations, corporate.

Career Transition Group, Grace Leadership Network

Developed and delivered group coaching and training sessions for a local non-profit career transition support group ministry.Facilitated small group coaching sessions with high school rising juniors and seniors through workshops in partnership with the Center for Creative Leadership and Rotary Club.

Lead Business Analyst on Deal Accounting, a internally developed application that allowed the bank to recover over $60MM in annual expenses. Developed requirements specifications, project documents, letters, reports, and proposals. Supported all project functions, including project management, technical development, testing, training, and documentation.

In addition to general consulting services, managed a team of trainers in the development of instructional materials and documentation to support training initiatives for administrative, operational, and professional employees using the SAP system in a manufacturing environment.Cultivated and managed client relationships, resulting in a high level of.

Greensboro/Winston-Salem, North Carolina Area

Created, led, and coached the QA process for this wireless telecommunications software developer, in addition to serving as SME for training and documentation functions.

Developed and delivered software training programs to outside clients on asset and wealth management applicationsLed QA and testing functions; provided communications to trust banking clients on application upgrades and patches. Facilitated problem solving, resolution and communication on customer services issues.

Handled all aspects of account management for master trust funds in a Global Custody operations department, including facilitation of trade and foreign exchange settlement.

Bsba, Accounting/Business, Summa Cum Laude

Boston, MA

Certificate In Advanced Training & Development, Talent Management/Training

Charlotte, NC

Certificate In Biblical Interpretation, Biblical Interpretation

Charlotte, NC