George Regan Email & Phone Number

Washington D.C. Metro Area

Washington D.C. Metro Area

Washington D.C. Metro Area

Atlantic City, New Jersey

Expanded team size by 25% to a total of 100 members to accommodate growth in annual attendance.Rebuilt the department from ground up by implementing new positions, core values, a mission statement, and built a team work focused culture, resulting in the highest productivity the department has seen to date.Successfully streamlined emergency preparedness.

Springfield, New Jersey

Achieved top spots in the region on Guest Satisfaction Score, Loyalty, Likeliness to Return, Likeliness to Recommend, and Steaks Grilled Correctly.Successfully coached team members on core values, procedures, and execution across all Front of House Departments.Hand selected to manage labor for 47 employees across all Front of House departments resulting in.

Edison, New Jersey

SEO Auditing, Social Media Marketing, Logo Design, Brand Identity

Elizabeth, New Jersey

Increased Overall Satisfaction Score by 12%.Spearheaded the training of the new Garden Bar Attendant position and coached Front of House team members on the new garden bar rollout.Specifically transferred by corporate to a high volume location with many surrounding hotels due to prior field experiences.Demonstrated extensive knowledge of high volume.

South Plainfield, New Jersey

Increased Overall Satisfaction Score in one quarter by 31%.Awarded TripAdvisor Certificate of Excellence as the number one hotel in the district, thus creating an increased demand for bookings, higher average daily rate, and higher revenue per available room.Demonstrated extensive knowledge of multiple InterContinental Hotel Group brand standards and.

Milltown, New Jersey

Successfully coached team members on execution of multiple new menu rollouts.Oversaw the reconfiguration of all operational floor plans.Relocated and reorganized the Carside To Go area of responsibility, increasing team member productivity.Improved Carside To Go Order Accuracy and Order Readiness to exceed company goals by 6%.Selected to manage schedules.