May 2022 - Present
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David T Jones Email & Phone Number
Enterprise Level Atlassian Suite Engineer
at
United Airlines
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Enterprise Level Atlassian Suite Engineer
Location
Batavia, Illinois, United States
Who is David T Jones? Overview
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Quick answer
David T Jones is listed as Enterprise Level Atlassian Suite Engineer at United Airlines, based in Batavia, Illinois, United States. AeroLeads shows a matched LinkedIn profile for David T Jones.
David T Jones previously worked as Jira Product Owner at United Airlines and Enterprise Application Support Engineer (Jira/Atlassian) at Careerbuilder. David T Jones holds Communication And Media Studies from College Of Dupage.
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Email format at United Airlines
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United Airlines
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Profile bio
About David T Jones
Atlassian Certified IT professional with 26 years of ground-up technology experience. Continually adaptable over many various industries and technologies. Currently, career-focused in the Atlassian space. Enjoys taking on new and complex business requirements and challenges, turning them into measurable and sustainable deliverables. Hands-on experience in both on-prem and cloud-based solutions providing thoughtful strategic and tactical solutions.
Current workplace
David T Jones's current company
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9 roles · 30 years
David T Jones work experience
A career timeline built from the work history available for this profile.
Enterprise Application Support Engineer (Jira/Atlassian)
- Principal Project and Product Manager of the Atlassian suite hosted by Atlassian cloud.
- Managed Jira, Jira Service Management, Confluence, OpsGenie, and Insight Asset Management in a cloud environment.
- Atlassian Certified ACP-620 Exam Oct 2021 (Passed)
- Coordinated with OKTA Support teams to create and manage integration between OKTA and JIRA for new hire processes and SSO Authentication.
- Managed internal knowledge base of Atlassian support related configurations and procedures.
- Regularly updated Customer Knowledge base in Confluence for common Jira procedures such as creating new boards and management of personal and shard filters.
Oct 2018 - Apr 2022
Enterprise Support Engineer (Jira/Atlassian On Prem)
- Primary support and administration of Atlassian product suite (Jira, Service Desk, Confluence, Bitbucket) managing locally hosted instance and installation and configuration.
- Managed and supported internal applications for order and style management.
- Using MSSQL for application troubleshooting purposes writing adhoc queries.
- Maintained internal team and user accessible Confluence documentation and help wiki.
- Developed a customized Jira Service desk for own team to manage issues and used it personally to track tasks and trouble tickets for team that was integrated with a confluence KB.
- Supported various in house developed applications for fashion product management.
Jun 2015 - Aug 2018
Application Analyst Consultant (Bmc Remedy)
- Application Support for BMC Remedy and internally developed Remedy based applications.
- Worked with internal development teams on management of defects and support issues.
- Promoted knowledge sharing, ensuring new issues were documented and shared.
- Managed library of virtual machines to be able to troubleshoot issues on various product versions.
- Performed detailed log analysis leveraging personally developed techniques.
- Worked with vendors, engineers using remote tools to collaboratively troubleshoot issues.
Mar 2013 - May 2015
Application Support
- Supported custom trading system for internal Swaps and FX trades (Sybase, Oracle/Sun, MQ)
- Team lead for support of overnight data processing for Asia and European regions.
- Developed custom tools to fill in gaps in monitoring systems.
- Received achievement award for excellent service.
Apr 2010 - Mar 2013
Application Support
- Support and implement business reporting using Crystal Reports via Business Objects 11
- Support web based applications used to schedule petroleum commodities
- Monitor and troubleshoot TIBCO based messaging layer
- General application support for a suite of front office applications including release management
Nov 2007 - Apr 2010
Application Support
2001 - 2007
~6 yrs
Technical Support
1998 - 2001
~3 yrs
Techincal Support
Nsc
1996 - 1998
~2 yrs
2 education records
David T Jones education
Communication And Media Studies
College Of Dupage
Education record
Naperville North
FAQ
Frequently asked questions about David T Jones
Quick answers generated from the profile data available on this page.
What company does David T Jones work for?
David T Jones works for United Airlines.
What is David T Jones's role at United Airlines?
David T Jones is listed as Enterprise Level Atlassian Suite Engineer at United Airlines.
Where is David T Jones based?
David T Jones is based in Batavia, Illinois, United States while working with United Airlines.
What companies has David T Jones worked for?
David T Jones has worked for United Airlines, Careerbuilder, Justfab Inc., Majorkey Technologies, and Bank Of America.
How can I contact David T Jones?
You can use AeroLeads to view verified contact signals for David T Jones at United Airlines, including work email, phone, and LinkedIn data when available.
What schools did David T Jones attend?
David T Jones holds Communication And Media Studies from College Of Dupage.
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