Product lead for “Have a Nice Death”, worked with international and internal teams to achieve growth and profitability from early access to full release.• Point of contact for associated projects, functioned as an authority to reference for product info. Communicated status, milestones and deliverables with direct leadership and team members. Presented project status updates to the larger working group management team.• Partnered with marketing and creative teams on creation of… Show more Product lead for “Have a Nice Death”, worked with international and internal teams to achieve growth and profitability from early access to full release.• Point of contact for associated projects, functioned as an authority to reference for product info. Communicated status, milestones and deliverables with direct leadership and team members. Presented project status updates to the larger working group management team.• Partnered with marketing and creative teams on creation of project’s store pages across platforms and managed them once live.• Discussed, compiled, and provided feedback both internally and with the development team. • Assisted production team on another unannounced project in development with feedback, potential feature ideas, player engagement strategies, build testing and general support.• Partnered with the business development team to assess and analyze prospective projects, including extended playtests and conferencing with dev teams for further insight.• Coordinated and submitted game concept information to the 3 major console portals.• Continued management of Perfect World International and Forsaken World (F2P MMOs).• Helped organize events for our internal Pride employee resource group. Show less

Managed sales, forecasts, promotions, and event plans for Perfect World International and Forsaken World - both F2P MMOs live for more than a decade. Worked with our Chinese development team on our production and QA schedule. Developed strategies to re-engage inactive users and encourage players to spend, utilized multiple channels - blog site, email, forums, Facebook, Twitter.• Maintained revenue with limited resources and worked to increase ARPU (avg revenue per user) thru bonus… Show more Managed sales, forecasts, promotions, and event plans for Perfect World International and Forsaken World - both F2P MMOs live for more than a decade. Worked with our Chinese development team on our production and QA schedule. Developed strategies to re-engage inactive users and encourage players to spend, utilized multiple channels - blog site, email, forums, Facebook, Twitter.• Maintained revenue with limited resources and worked to increase ARPU (avg revenue per user) thru bonus currency sales, special promotions, giveaways and events.• Delivered market research and feedback for projects in development.• Devised content update titles and created design briefs to update key art assets and logos for game expansions. Show less

Achieved and surpassed monthly and yearly finance driven goals for Forsaken World and Perfect World International. Forecasted and managed both projects performance expectations. Utilized cash shop sales, special promotions and direct engagement events to outperform goals.• Delivered new plans, ideas and design briefs for in-game cosmetics, pets and mounts to our Chinese developers and their creative team. These new items helped reinvigorate player spending.• Created, planned and… Show more Achieved and surpassed monthly and yearly finance driven goals for Forsaken World and Perfect World International. Forecasted and managed both projects performance expectations. Utilized cash shop sales, special promotions and direct engagement events to outperform goals.• Delivered new plans, ideas and design briefs for in-game cosmetics, pets and mounts to our Chinese developers and their creative team. These new items helped reinvigorate player spending.• Created, planned and directly organized events, both moderating them directly in-game as a GM character and outside of game. These helped facilitate player activity, engagement, and provided boosts to community morale.• Gathered insights from community channels (forums, Facebook, Twitter, in-game, Customer Service, etc) to inform cross functional teams and developers on general sentiment, suggestions and report QA issues. Show less

Assessed outsource QA groups to find the best fit for our business needs. Directed outsource testing during development of a major licensed title. Visited and worked jointly with the UK based developer team to strengthen our relationship, understand their strategies, learn their process and build test plans. Delivered reports to management teams with updates on milestone progress and overall project confidence. Represented QA in cross functional meetings to provide input on the game’s direction… Show more Assessed outsource QA groups to find the best fit for our business needs. Directed outsource testing during development of a major licensed title. Visited and worked jointly with the UK based developer team to strengthen our relationship, understand their strategies, learn their process and build test plans. Delivered reports to management teams with updates on milestone progress and overall project confidence. Represented QA in cross functional meetings to provide input on the game’s direction and planning. Show less

Tested and reported bugs for many projects including but not limited to: Neverwinter, Star Trek Online, Perfect World International, Forsaken World, Battle of the Immortals, War of the Immortals, Swordsman. Provided English localization of in-game text for submission to developer for upcoming content updates.