Guillermo Gámir Huguet
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Guillermo Gámir Huguet Email & Phone Number

Director, Client Success at ESW
Location: Greater Madrid Metropolitan Area, Spain 9 work roles 3 schools
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Current company
ESW
Role
Director, Client Success
Location
Greater Madrid Metropolitan Area, Spain
Company size

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Guillermo Gámir Huguet is listed as Director, Client Success at ESW, a with 4 employees, based in Greater Madrid Metropolitan Area, Spain. AeroLeads shows a matched LinkedIn profile for Guillermo Gámir Huguet.

Guillermo Gámir Huguet previously worked as Senior Manager at Esw and Strategic account manager at Esw. Guillermo Gámir Huguet holds Double Degree In Law And Business Administration, Business Administration And Management, General from Universidad Autónoma De Madrid.

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ESW

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About Guillermo Gámir Huguet

With over 5 years of work experience in account management, I am a competent and creative professional who can deliver successful outcomes for complex business models. My mission is to help clients achieve their goals and optimize their performance through innovative and customized solutions.As a Senior Manager at ESW, my primary responsibility has been overseeing and nurturing business to business relationships with clients within the fashion industry portfolio. Leading a team of six Client Success Managers, I ensured the delivery of exceptional service to our six strategic accounts, resulting in increased client satisfaction, retention, and growth. By implementing tailored success plans, and fostering a collaborative team environment, I drove continuous improvement and innovation in client management practices. This proactive approach not only strengthened client relationships but also contributed significantly to achieving our department's revenue targets and long-term business objectives.

Listed skills include Microsoft Excel, Access, Microsoft Word, Outlook, and 54 others.

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ESW
Esw
Director, Client Success
Madrid, ES
Website
Employees
4
AeroLeads page
9 roles

Guillermo Gámir Huguet work experience

A career timeline built from the work history available for this profile.

Director, Client Success

Esw

Madrid, Es

Senior Manager

Current
Esw

Madrid, Community Of Madrid, Spain

Feb 2024 - Present

Strategic Account Manager

Esw

Madrid, Comunidad De Madrid, España

As a Strategic Account Manager, I spearheaded the growth strategy and profit optimization for a Tier 1 client in the fashion industry, managing an annual GMV of under €15MI monitored the account performance, including SLAs, renewals, and data governance, ensuring adherence to high-quality standards. Served as the primary point of contact for negotiations on product roadmaps and growth initiatives, handling escalations for day-to-day operations. Ensured a deep… Show more As a Strategic Account Manager, I spearheaded the growth strategy and profit optimization for a Tier 1 client in the fashion industry, managing an annual GMV of under €15MI monitored the account performance, including SLAs, renewals, and data governance, ensuring adherence to high-quality standards. Served as the primary point of contact for negotiations on product roadmaps and growth initiatives, handling escalations for day-to-day operations. Ensured a deep understanding of the client's specific challenges and strategic objectives among internal stakeholders, collaborating closely with Project Managers and Business Operations teams. Conducted quarterly business reviews to validate the current strategy and align on future objectives and vision.Crafted forecasts and budgets based on client feedback, historical data, and business assumptions. Provided direct reports to the Senior VP of Client Success and monthly updates to C-level execsKey Achievements:Successfully renegotiated the contract, shifting logistics fees and incorporating a global license fee to secure the account's financials and mitigate against inflation risks.Generated upsell opportunities, boosting account profitability and client business growthConducted an in-depth analysis of the contractual structure for a US client ($30M GMV). Discovered an overlooked $300K discrepancy in billing, leading to the successful retrieval of these funds.Collaborated with the finance team to design a client success P&LUndertook a three-week assignment in Los Angeles to support a retention strategy and contractual negotiations for a Tier 1 US client ($70M+ GMV gaming industry).Developed a comprehensive business case to evaluate the feasibility of expanding into cross-border sales in five new APAC countries, assessing profitability.Implemented a RASCI matrix and defined the collaborative framework with the client. Show less

Oct 2021 - Feb 2024

Project Manager

Esw

Madrid Area, Spain

Client facing Project Manager, responsible for the creation of new stores, and maintenance of the existing ones for retail and apparel merchants.In constant contact with the client to negotiate requirements, report project status and ensure a smooth client relation giving visibility and clarity on the team efforts. Manager of a team composed by two business analysts, a quality assurance tester, a developer team leader and four developers.Key Responsibilities: •… Show more Client facing Project Manager, responsible for the creation of new stores, and maintenance of the existing ones for retail and apparel merchants.In constant contact with the client to negotiate requirements, report project status and ensure a smooth client relation giving visibility and clarity on the team efforts. Manager of a team composed by two business analysts, a quality assurance tester, a developer team leader and four developers.Key Responsibilities: • Manage and lead effectively a team of 8 employees involved in the specification, development, testing and launch of stores • Defining the project plan following the outlined scope and budget, defining milestones and deliverables.• Identify and minimize uncertainties and risks of the project.• Follow up and coordinate with R&D teams to integrate core solutions in specific stores • Take technical decisions• Identify resources needed• Monitor and report project status and deadlines commitments• Notify changes, issues and/or delays• Review deliverables prepared by the team• Project plan review to meet changing needs and requirements• Review team reports - hours, expenses, etc. Show less

Oct 2019 - Jan 2022

Account Manager

Madrid Area, Spain

comscore is the worldwide leading third-party source for reliable measurement of cross-platform audiences across digital Key representative for online ad campaigns in terms of audience and ad verification servicesPortfolio development, primarily designated to France, Australia and SpainHandled over 15 accounts composed of main FMCG players, top Media Agencies and ad tech companiesRegular meetings with prospective clients in order to pitch comscore solutionsWorked closely… Show more comscore is the worldwide leading third-party source for reliable measurement of cross-platform audiences across digital Key representative for online ad campaigns in terms of audience and ad verification servicesPortfolio development, primarily designated to France, Australia and SpainHandled over 15 accounts composed of main FMCG players, top Media Agencies and ad tech companiesRegular meetings with prospective clients in order to pitch comscore solutionsWorked closely with Sales to identify upsell opportunitiesGathered customer product feedback and communicate with product management to shape product roadmap development Achievements:Several campaign results presentations to media planners in advertiser headquarters. Developed a common workflow framework with P&G and the agency, which has straighten the relation with the client. Pitched Total S.A. results in client Paris headquarters. In charge of training my teammates about industry news, programmatic advertising ecosystem, and in app measurement Show less

Oct 2017 - May 2019

Digital Account Manager - Digital Ad Ratings (French Market)

Madrid Area, Spain

Pre-sales role: responsible of the audience reporting for digital campaigns of global advertisers in FranceDaily contact with agencies, advertisers and publishers for campaign monitoring and troubleshooting Worked on internal operational improvements and workflow automatizationsClosely tied to sales, (e.g. during kick off meetings for onboarding, meetings with prospective clients, client tracing calls)Responsible of tagging guidance to agencies and publishers, using… Show more Pre-sales role: responsible of the audience reporting for digital campaigns of global advertisers in FranceDaily contact with agencies, advertisers and publishers for campaign monitoring and troubleshooting Worked on internal operational improvements and workflow automatizationsClosely tied to sales, (e.g. during kick off meetings for onboarding, meetings with prospective clients, client tracing calls)Responsible of tagging guidance to agencies and publishers, using different DSPs, SSPs and ad servers Show less

Mar 2017 - Oct 2017

Senior Analyst

Madrid Y Alrededores, España

Strategic project: based on the analysis of the impact of a new valuation regulation “FRTB” in the risk department of BBVA- Designed a strategic business plan for the definition of the new FRTB compliant risk structure- Defined data flow requirements for 12 valuation applications using the as is / to be methodology- Aligned with BBVA risk department to gather data about valuation processes and data flow from different teams- Large number of meetings with the heads of… Show more Strategic project: based on the analysis of the impact of a new valuation regulation “FRTB” in the risk department of BBVA- Designed a strategic business plan for the definition of the new FRTB compliant risk structure- Defined data flow requirements for 12 valuation applications using the as is / to be methodology- Aligned with BBVA risk department to gather data about valuation processes and data flow from different teams- Large number of meetings with the heads of Risk, IT and the methodology department to negotiate project requirements and determine a viable working schedule.In charge of two Junior Analysts: task assignment and supervision to ensure the quality of their deliverables Show less

May 2016 - Mar 2017

Analyst

Madrid Y Alrededores, España

- Gave support to the Mexico unit of Santander Bank as a project manager- Explained the business requirements for derivatives valuation to the developers and follow up of their assignments- Responsible for mid and long term project initiatives, establishing project schedules and coordinating with other teams- Visible head in weekly project-tracing international calls with the clientKey Achievement:Second place on everis entrepreneurship contest: Business proposal for the… Show more - Gave support to the Mexico unit of Santander Bank as a project manager- Explained the business requirements for derivatives valuation to the developers and follow up of their assignments- Responsible for mid and long term project initiatives, establishing project schedules and coordinating with other teams- Visible head in weekly project-tracing international calls with the clientKey Achievement:Second place on everis entrepreneurship contest: Business proposal for the creation of a data analysis tool for large supermarkets focused on consumer spending habits. Developed a comprehensive market analysis skill set (company profiles, market analysis, business models, etc.) that allowed me to elaborate a business plan and give rise to a project from the start. Show less

Nov 2014 - Apr 2016

Legal Intern

Mlab

C/ Claudio Coello 37. 28001 Madrid

Mar 2014 - May 2014
Team & coworkers

Colleagues at ESW

Other employees you can reach at esw.com. View company contacts for 4 employees →

3 education records

Guillermo Gámir Huguet education

Double Degree In Law And Business Administration, Business Administration And Management, General

Activities and Societies: Entrepreneurship seminair in C.I.A.D.E.

Education record

Cfa Institute

• Financial Reporting And Analysis • Corporate Finance • Equity Investments • Fixed Income • Derivatives • Alternative Investments •.

FAQ

Frequently asked questions about Guillermo Gámir Huguet

Quick answers generated from the profile data available on this page.

What company does Guillermo Gámir Huguet work for?

Guillermo Gámir Huguet works for ESW.

What is Guillermo Gámir Huguet's role at ESW?

Guillermo Gámir Huguet is listed as Director, Client Success at ESW.

Where is Guillermo Gámir Huguet based?

Guillermo Gámir Huguet is based in Greater Madrid Metropolitan Area, Spain while working with ESW.

What companies has Guillermo Gámir Huguet worked for?

Guillermo Gámir Huguet has worked for Esw, Comscore, Inc., Nielsen, Ntt Data Europe & Latam, and Mlab.

Who are Guillermo Gámir Huguet's colleagues at ESW?

Guillermo Gámir Huguet's colleagues at ESW include Wei Yu, Dshdsh Fhsdf, and Christopher Gilson.

How can I contact Guillermo Gámir Huguet?

You can use AeroLeads to view verified contact signals for Guillermo Gámir Huguet at ESW, including work email, phone, and LinkedIn data when available.

What schools did Guillermo Gámir Huguet attend?

Guillermo Gámir Huguet holds Double Degree In Law And Business Administration, Business Administration And Management, General from Universidad Autónoma De Madrid.

What skills is Guillermo Gámir Huguet known for?

Guillermo Gámir Huguet is listed with skills including Microsoft Excel, Access, Microsoft Word, Outlook, Eviews, Microsoft Office, Corporate Finance, and Business Strategy.

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