Gilberto Garcia

Gilberto Garcia Email and Phone Number

Senior Engagement Manager LATAM en ServiceNow @ ServiceNow
santa clara, california, united states
Gilberto Garcia's Location
Mexico City Metropolitan Area, Mexico
Gilberto Garcia's Contact Details

Gilberto Garcia work email

Gilberto Garcia personal email

About Gilberto Garcia

A seasoned Portfolio/Program/Project Manager and business visionary with more than 20 years of experience in both private and public sectors. Goal-oriented Senior PfM, PgM and PM with strong record of success in developing and leading Transition & Transformation (T&T) programs. Leader and team player with excellent communication skills, high quality of work, driven and highly self-motivated. Strong negotiating skills and business acumen and able to work independently.

Gilberto Garcia's Current Company Details
ServiceNow

Servicenow

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Senior Engagement Manager LATAM en ServiceNow
santa clara, california, united states
Website:
servicenow.com
Employees:
13421
Gilberto Garcia Work Experience Details
  • Servicenow
    Senior Engagement Manager Latam
    Servicenow Sep 2021 - Present
    México
  • Dxc Technology
    Sr Transition And Transformation Manager
    Dxc Technology Aug 2014 - Sep 2021
    México
    Key responsibilities:• Responsible of Transition & Transformation Programs for USA, Canada and LATAM and DXC clients like UTC, Aeromexico, Grupo Bimbo, FEMSA, Nextel, among others.• Support different Transition & Transformation pursuits for USA, Canada and LATAM.• PMO for Global Grupo Bimbo account.• Define Project/Program scope, time, deliverables, communication plan, procurement plan, risk plan, change control plan, project team building and benefits… Show more Key responsibilities:• Responsible of Transition & Transformation Programs for USA, Canada and LATAM and DXC clients like UTC, Aeromexico, Grupo Bimbo, FEMSA, Nextel, among others.• Support different Transition & Transformation pursuits for USA, Canada and LATAM.• PMO for Global Grupo Bimbo account.• Define Project/Program scope, time, deliverables, communication plan, procurement plan, risk plan, change control plan, project team building and benefits management.• Communicate project/program status to all team members.• Identify, analyze, track and communicate issues and risks to client and management team. • Evaluate the program/project management performance. • Partner with sales, presales and operations. Achievements• Confidence of Aeroeméxico and Grupo Bimbo to increase the revenue in IT projects as per the Transition and Transformation program outcomes. Show less
  • Kio Networks
    Strategic Program Manager
    Kio Networks Jun 2013 - Jul 2014
    México
    Key responsibilities: • PMO for IMSS (Instituto Mexicano del Seguro Social)• Responsible of Transition and Transformation Program for IMSS• Responsible for managing providers.• Communicate issues, progress, risks, and benefits to client and management team.• Communicate project/program status to all team members.• Evaluate the project/program management performance.• Making continuous improvement practices.• Partner with Sales, presales and operations… Show more Key responsibilities: • PMO for IMSS (Instituto Mexicano del Seguro Social)• Responsible of Transition and Transformation Program for IMSS• Responsible for managing providers.• Communicate issues, progress, risks, and benefits to client and management team.• Communicate project/program status to all team members.• Evaluate the project/program management performance.• Making continuous improvement practices.• Partner with Sales, presales and operations. Achievements • Confidence of IMSS to increase the revenue in IT projects as per the Transition and Transformation program outcome. Show less
  • Hp Enterprise Information Solutions
    Regional Engagement Manager
    Hp Enterprise Information Solutions Jul 2011 - Jun 2013
    Mexico, City
    Key responsibilities: • Leads the development of the engagement SOW that includes business objectives, solution approach, scope, deliverables, client responsibilities, staffing roles, pricing, and risks.• Determines initial engagement staff assignment and client staff responsibilities. • Oversees project planning, performance tracking, program coordination and communication. • Assists in the development and execution of a client communication plan to stakeholders. • Provides… Show more Key responsibilities: • Leads the development of the engagement SOW that includes business objectives, solution approach, scope, deliverables, client responsibilities, staffing roles, pricing, and risks.• Determines initial engagement staff assignment and client staff responsibilities. • Oversees project planning, performance tracking, program coordination and communication. • Assists in the development and execution of a client communication plan to stakeholders. • Provides recommendations for future enhancements to the client business plan. • Ensures that SLA are or exceeding client and stakeholder expectations.• Ensures that client business objective is being met across projects.• Responsible for HP’s ability to work collectively with vendors and other consulting companies to deliver cohesive results.• Responsible for the overall program financial management.Achievements • Create the practice of Information Management & Analytics in Mexico.• Increase 30% of new business opportunities in analytics and information management.• Implement the methodology for developing IM&A projects and reducing 80% of project management costs and overloaded resources. Show less
  • Hp Enterprise Services
    Transition And Transformation Manager
    Hp Enterprise Services Jun 2009 - Jun 2011
    Mexico City
    Key responsibilities:• Responsible of Transition & Transformation Program for Grupo Bimbo.• Accountable for Global Grupo Bimbo PMO. Achievements• Confidence of Grupo Bimbo to increase the revenue in IT projects as per the Transition and Transformation program outcomes.
  • Electronic Data Systems
    Senior Program / Project Manager
    Electronic Data Systems Jul 2006 - Jun 2009
    México
    Key responsibilities: • Grupo Bimbo PMO responsible.• Manage large and complex projects based on PMI Standards for EDS Customers• Responsible of 4 Global Project in Nextel for Peru, Argentina, Brazil, USA, Mexico and Chile.• Responsible of Transition and Transformation Program for Grupo Bimbo.• Audit EDS Process based on eSCM methodology for outsourcers companies.• Responsible for IP Telephony Program implemented for Grupo Bimbo.• Define project scope, time… Show more Key responsibilities: • Grupo Bimbo PMO responsible.• Manage large and complex projects based on PMI Standards for EDS Customers• Responsible of 4 Global Project in Nextel for Peru, Argentina, Brazil, USA, Mexico and Chile.• Responsible of Transition and Transformation Program for Grupo Bimbo.• Audit EDS Process based on eSCM methodology for outsourcers companies.• Responsible for IP Telephony Program implemented for Grupo Bimbo.• Define project scope, time, deliverables, and estimate and budget the project, communication plan, procurement plan, risk plan, change control plan and project team building.• Communicate issues, progress and risks to client and internal team• Evaluate the program /project management performance• Audit Project Management standards in EDS.Achievements • Improvements in PMO Process to achieve quality standards committed with Grupo Bimbo.• Standardize the use of "Implementation Management" Methodology in complex Projects to achieve no more than 4% of deviation in time and cost.• Introduce the Program Management methodology in SED EDS area based on PMI Standards. Show less
  • Mgr Technology
    Associate Partner Director
    Mgr Technology Jan 2004 - Jun 2006
    México
    Key responsibilities: • Manage the Project Management and Consulting area of the Company• Develop the engagement life cycle (selling, planning, delivering, collecting and support) for IT Microsoft Solutions.• Prepare and track project management and ITC service proposals.• ITC and Project Management Consulting Selling• Consulting and Implementation of Project/Program Management Office.• Provide training of program /project management.Achievements • Increase… Show more Key responsibilities: • Manage the Project Management and Consulting area of the Company• Develop the engagement life cycle (selling, planning, delivering, collecting and support) for IT Microsoft Solutions.• Prepare and track project management and ITC service proposals.• ITC and Project Management Consulting Selling• Consulting and Implementation of Project/Program Management Office.• Provide training of program /project management.Achievements • Increase 50% of new business opportunities due to high quality of project deliverables• Implement a methodology for developing projects and reducing 80% of project management costs and overloaded resources.• Create a methodology for implementing Project Management Office in Mexican Companies increasing 60% of PMO projects.• Implement a Project management system for reducing 80% of time to take correct decisions for ongoing projects Show less
  • Server, Grupo Scanda
    Director Information Technology Services
    Server, Grupo Scanda Feb 1993 - Dec 2003
    México
    Key responsibilities: • Manage large and complex projects based on PMI Standards to reduce the project risks • Elaborate business strategy for increasing IT Services Sells according each business unit.• Prepare and track project management service proposals.• Consulting and Implementation of Project Management Office• Provide consulting to sells department to increase the selling in products.• Review technical proposals to achieve the customer expectations.• Develop… Show more Key responsibilities: • Manage large and complex projects based on PMI Standards to reduce the project risks • Elaborate business strategy for increasing IT Services Sells according each business unit.• Prepare and track project management service proposals.• Consulting and Implementation of Project Management Office• Provide consulting to sells department to increase the selling in products.• Review technical proposals to achieve the customer expectations.• Develop new IT Services • Optimize financial and human resources for achieving the stakeholders' expectations. • Set goals for Managers each three months.• Elaborate the department budget to control the payments and investments.• Supervise three Managers (Microsoft Technologies, Infrastructure Technologies and Project Management).Achievements • Develop a methodology base on PMI and MSF (Microsoft Solution Framework) standards increasing 95% of probability of successful closure.• Adopt a project management culture in Grupo Scanda decrementing the conflicts into the project team.• Develop practices for evaluating new technologies reducing the technical risk in the projects.• Develop practices for ITC consulting, increasing technical proposals effectiveness• Increase 65% of IT Services incomes per year Show less

Gilberto Garcia Skills

Leadership Team Leadership Team Management Business Intelligence Business Development Project Management Project Planning Project Finance Program Management Customer Oriented Engagement Management Due Diligence Earned Value Management It Transformation Team Building Risk Management Social Networking Big Data Pmp Communication Skills Positive Can Do Attitude Ms Project Professional Services Training Itil Service Delivery Management Outsourcing It Management Process Improvement It Service Management Business Analysis Information Technology Project Portfolio Management It Strategy Pmi Consulting It Outsourcing Business Transformation Infrastructure Business Process Business Process Improvement Inteligencia Empresarial Procesos De Negocio Estrategia Ti

Gilberto Garcia Education Details

Frequently Asked Questions about Gilberto Garcia

What company does Gilberto Garcia work for?

Gilberto Garcia works for Servicenow

What is Gilberto Garcia's role at the current company?

Gilberto Garcia's current role is Senior Engagement Manager LATAM en ServiceNow.

What is Gilberto Garcia's email address?

Gilberto Garcia's email address is gg****@****rks.com

What schools did Gilberto Garcia attend?

Gilberto Garcia attended Instituto Tecnológico Autónomo De México, Instituto Tecnológico Autónomo De México, Instituto Politécnico Nacional.

What skills is Gilberto Garcia known for?

Gilberto Garcia has skills like Leadership, Team Leadership, Team Management, Business Intelligence, Business Development, Project Management, Project Planning, Project Finance, Program Management, Customer Oriented, Engagement Management, Due Diligence.

Who are Gilberto Garcia's colleagues?

Gilberto Garcia's colleagues are Naveen Kumar, Kalpana Sampathkumar, Randy Bauer-Garibaldi, Shalini Siddabathula, Ashley Dasilva, Pmp, Ben Mills, Amy Lau.

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