Gloria G Email and Phone Number

Managed Community Mediation ProgramImplemented Restitution ProgramConducted intakes, scheduled mediation sessionsSupervised Volunteer MediatorsAssisted in monthly, quarterly, and annual reports

Fielded 15-20 calls per 5-hour periodAssisted clients in obtaining correct amount of insurance coverageFiled necessary paper work with insurance companiesSupplied temporary insurance cards to clients

Recruited high school student to participant in programsConducted leadership skills, job training skills, and team-building practicesTaught financial literacy module

Monitored and reported progress towards achievements of goals and objectivesStaff developmentEvaluated all program activitiesBudget oversightCoordinated publicity of programRelationship buildingPublic Speaking

Database managementScreened incoming correspondenceComposed and typed replies to correspondenceRouted incoming callsRepresented the program at community social functionsRecruited and maintained tutors and payrollDesigned publicity materialsOrdered supplies as needed.Maintained hardware and software for program computers