It Infrastructure Support Engineer
Kolkata Area, India
Private cloud infrastructure support for a reputed client of Accenture.(operation control team looking after servers and VM’s incident and customer support , daily report publishing verifying the backup and network reports, windows server patching sscm, user profile creation in DC, remote support to the users, network health check of all switches, VMware Vcenter ), PKI user certificate creation, Incident managemnet)(Network team: Understanding software defined network and vmware nsx , looking after customer incidents and mail query solving network related problems , publishing firewall rules and troubleshooting with customer regarding firewall issue , NSX load balancer configuration, Palo Alto firewall operations, Firewall Rule Management)