Responsible for overseeing daily security operations, including the management and prioritization of tickets based on urgency and business impact.Conducts onboarding of new web applications onto the Nevis WAF platform, ensuring seamless integration and optimal security configurations.Handles troubleshooting and detailed analysis of client-reported issues, delivering effective resolutions to maintain service reliability and client satisfaction.Manages user accounts and access control through NevisIDM, ensuring compliance with security policies and operational efficiency.Defines project requirements by collaborating with stakeholders to align technical solutions with business objectives.Leads continuous efforts to enhance the security posture of the platform, proactively identifying and addressing potential vulnerabilities.