I've been delivering off-the-shelf and custom CRM solutions since 2002 for diverse industries, including financial services, telecom, nonprofits, supply chain, transportation, and health and life sciences. But it was after my first Salesforce delivery in 2007 that I discovered how quickly the platform could maximize value for my customers’ needs. I've has been dedicated to Salesforce solution deliveries ever since. Today, my solutions support thousands of Salesforce.com users around the globe.I've presented multiple times at Dreamforce and hold multiple certifications from Salesforce: Administrator, Advanced Administrator, Sales Cloud Consultant, Service Cloud Consultant, Developer, and Platform App Builder.