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Greg Goodson Email & Phone Number
Quality Specialist
at
Blueprint
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Quality Specialist
Location
Greater Seattle Area, United States
Company size
Who is Greg Goodson? Overview
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Quick answer
Greg Goodson is listed as Quality Specialist at Blueprint, a with 3 employees, based in Greater Seattle Area, United States. AeroLeads shows a matched LinkedIn profile for Greg Goodson.
Greg Goodson previously worked as Support Specialist at Blueprint Technologies and Consumer Services Representative- Consumer Back Office: Digital Content and Data Transfers at Parker Staffing Services At Nintendo. Greg Goodson holds Bachelor'S Degree, Summa Cum Laude, Broadcasting, 3.95 Gpa from Delaware State University.
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Email format at Blueprint
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Blueprint
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Profile bio
About Greg Goodson
7 years of retail work and 7 years of Network, Game and Tech support have given me a unique set of skills that are a benefit to any workplace!I'm a Quality Analyst with several years of Tier 3 Support Specialist experience looking to work with driven collaborators and apply the useful skills I've gained from years of consumer facing technical troubleshooting and administrative experience.My current responsibilities include being able to analyze the workflow of fellow agents, as well as investigate opportunities to improve the quality of assistance we provide to our customers.I like being able to bring as sense of levity to the workplace while still getting desired results with employers. It's fun to be easy to work with while also being a dependable source of help!Well-versed in working with AAA game/software companies under NDA and maintaining amicable relationships. I have lots of experience (and enjoyment!) with teams of all backgrounds due to many years of actively collaborating with extremely diverse groups across languages and cultures.
Current workplace
Greg Goodson's current company
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4 roles
Greg Goodson work experience
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Quality Specialist
CurrentUsing accumulated experience to investigate the workflow of other support agents and investigate opportunities for improvements and streamlining quality responses.
May 2024 - Present
Support Specialist
CurrentSupport Specialist-Working directly with AAA games client to improve and streamline support practices. Flexible adjustment to client needs-Navigating administrative decisions such as directly modifying account permissions, bans and payment issues-Maintaining daily average of 80+ customer interactions. Continued quality in transition to remote work environment-Use of in-house software and tools to perform game specific modifications such as changes to game item inventories -Adept in using provided in-house troubleshooting advice while also customizing text and links to fit the user's specific needs
Dec 2016 - Present
Consumer Services Representative- Consumer Back Office: Digital Content And Data Transfers
Parker Staffing Services At Nintendo
Digital Content/Data Transfer-Moving personal data of customers as well as Account details between systems-Direct transfer of game content between accounts and systems-Using Oracle™ Systems software to organize tickets-Navigating rule breaking incidents and applying appropriate disciplinary actions and/or access bansSocial Media Observation-Using administrative permissions within online communities to gather trends in customer input and feedback-Compiling feedback into corporate presentations via Microsoft Powerpoint™ for analysisNetwork Support-Aiding customers through phone contact to assist them with connectivity troubleshooting with Nintendo consoles-Using Bomgar™ services to screen-share with customer computers for further live assistance
Sep 2015 - Dec 2016
2 education records
Greg Goodson education
Bachelor'S Degree, Summa Cum Laude, Broadcasting, 3.95 Gpa
Transferred., Broadcast Journalism
FAQ
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What company does Greg Goodson work for?
Greg Goodson works for Blueprint.
What is Greg Goodson's role at Blueprint?
Greg Goodson is listed as Quality Specialist at Blueprint.
Where is Greg Goodson based?
Greg Goodson is based in Greater Seattle Area, United States while working with Blueprint.
What companies has Greg Goodson worked for?
Greg Goodson has worked for Blueprint, Blueprint Technologies, and Parker Staffing Services At Nintendo.
How can I contact Greg Goodson?
You can use AeroLeads to view verified contact signals for Greg Goodson at Blueprint, including work email, phone, and LinkedIn data when available.
What schools did Greg Goodson attend?
Greg Goodson holds Bachelor'S Degree, Summa Cum Laude, Broadcasting, 3.95 Gpa from Delaware State University.
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