- Soft skills courses 1. Communication Skills.2. Introduction to Effective Presentation.3. Time Management.4 .Leading In Tough Times .5. Problem Solving.

- Recruitment & Selection process including: placing adverts in press or with online job boards or with recruitment consultants, screening CVs ,arranging interviews, conducting interviews, making job offers. - Writing job descriptions for all employees : ensuring that the skills of the employee match the position .

Establishing an organizational structure for “Pharo Pharma” company through several stages First Stage: - Interviewing the top managers : in order to explore the nature of the company and the existing problems. Second Stage: - Writing job descriptions for all employees : ensuring that the skills of the employee match the position.Third Stage :- Job Evaluation : evaluating each job within the organization and its value related to the companyas a whole.

- Recruitment & Selection process including: placing adverts in press or with online job boards or with recruitment consultants, screening CVs ,arranging interviews, conducting interviews, making job offers. - Writing job descriptions for all employees : ensuring that the skills of the employee match the position - Training and development including: collecting offers from training providers, carrying out induction with new employees. - Making training plans & training profiles: Organizing training schedules and courses for new and existing staff, keeping training records up to date, obtaining feedback from employees for training received. - Measuring the KPI ‘s : helping the company to assess how it is doing in terms of the targets levels . - Personnel duties including: maintaining personnel files in compliance with applicable requirements, processing personnel action forms and assures proper approvals, disseminating approved forms , preparing paperwork required to place employee on payroll and establishing personnel file , updating employee contracts , preparing organization and flow charts , understanding and articulating employees aspirations and views , satisfying employees work- related needs and dealing with their problems , resolving complex personnel issues and handling grievance procedures , dealing with Social Security and the Office of Work and health insurance - Performance management including: conducting performance evaluation, performance appraisal and improvement plans , Participating with the monitoring and evaluation officer in calculating incentives for employees in the units according to performance levels. - Serving about 180 employees. - Reporting to Deputy HR Director

Collect the data of customers and Divide the data into categories - Make a daily meeting with customers - Prepare the proposals & present it to the customers - Inform the marketing unit the results of the daily call selling - Make a daily report by the results of the visiting & the calls & deliver it tothe Direct Manager

Receive and screen incoming calls, redirect callers to the appropriate personnel Sort mails & documents required between different departments .Manage the daily duties & administrative tasks with Precise in work.