Walid Ghalaini Email & Phone Number

Spain

Plan-les-Ouates, Geneva, CH

In 2020 I've joined l'Occitane Group where my first mission was to rebuild an Infrastructure and Security organization, put in place a technology roadmap to operate and renovate multiple areas like critical apps hosting, global network transformation for offices, plants and stores, a comprehensive and efficient cloud migration to Microsoft Azure, a.

London, England, GB

In 2018, I joined PageGroup where my first project was to define a modern infrastructure organization and strategy, to deliver comprehensive infrastructure services to the Group and to the business.Thanks to the help of my talented teams in our Shared Service Centers in Barcelona, Singapore and Buenos Aires, as well as the trust of my peers and the help of.

Gennevilliers, FR

From 2015 until 2018, I had the chance to lead the Infrastructure & Operations for ALBEA group, and to deliver state of the art cyber security & infrastructure projects- Network: From global MPLS to Hybrid architecture: A major outstanding project to prepare our infrastructure and foundations to a group shifting strategy in the digital world we know..

Gennevilliers, FR

Major achievements at a glance: SAP Authorizations, ITAM … and Orchestration !Projects I had the chance to lead were synonym of innovation & modernization.From designing & interacting innovative approval workflows for business ERP access, with our ITSM solution, to the automation of IT asset management, my teams were able to renovate important IT.

Gennevilliers, FR

2013 was a fantastic year full of successful projects that I was able to deliver, on time, to my organization.The major project I had to lead in 2013 was the transition of Albea’s Service Desk and backoffice activities from Paris to Offshore locations in order to reduce costs and answer the new dimension of our Group, following the integration of the Rexam.

Gennevilliers, FR

2012 AchievementsIn 2012 I worked on optimizing and adapting the IT support model to the continuously growing business of Albéa: > Integrating the newly acquired businesses to the corporate support model> Improving the support levels in all areas> Improving the communication between the IT and the business> Promoting and implementing the social networking.

Gennevilliers, FR

2011 Achievements: ITSM Global Roll OutIn 2011 I focused on the definition and rollout of the global IT support processes for my IT organization.This rollout consisted into implementing an ITSM solution (Service-now) through all our worldwide Albea locations, and defining central support procedures in line with the IT strategy that our CIO, has defined for.

Gennevilliers, FR

2010 Achievements: Albea separation from Rio TintoIn 2010, I had the chance to start a new challenging and exciting professional experience, by joining the Albea Group where my first project was to build and put in place a 24x7 Global IT Service Desk with relevant support processes.Albea was formerly the Beauty Packaging division of the Rio Tinto group.

95877 Bezons, FR

From 2009 to 2010, I was in charge of Delivery and Service Desk Management for many strategic accounts: LVMH, Electro Components, Johnson & Johnson.In addition to my previous responsibilities, I was in charge, through my new position, of maintaining and improving the excellent relationship with prestigious customers, which was not possible without the help.

95877 Bezons, FR

From 2006 to 2009, I was in charge of Service Desk management for many strategic accounts: LVMH, Electro Components, Johnson & Johnson.In addition to the recruitement and direct management of a multilingual talented team, I was in charge of re-inveting and offering new services for challenging clients: LVMH: Offering a distinguished and VIP service desk.

95877 Bezons, FR

From 2004 until 2006, I was in charge of incident management for Atos Origin, where I had the chance to manage and actively participate to important projects: In 2004: The merger of Sanofi-Synthelabo and Aventis Pharma.I was in charge of setting up the working procedures for the new 24x7 end-users Service Desk of the new Group issued from this merger. With.

Massy, Île-de-France, FR

Master'S Degree, Droit, Economie, Gestion Mention Management Des Systèmes D'Information

University Degree, Mathematics And Computer Science