AeroLeads people directory · profile
Guillaume Hamel Email & Phone Number
Customer Relationship Management Specialist
at
SmartBug Media
1 work email found
@globalia.ca
1 phone found area 514
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 86%
Current company
Role
Customer Relationship Management Specialist
Location
Montreal, Quebec, Canada
Company size
Who is Guillaume Hamel? Overview
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Quick answer
Guillaume Hamel is listed as Customer Relationship Management Specialist at SmartBug Media, a company with 215 employees, based in Montreal, Quebec, Canada. AeroLeads shows a work email signal at globalia.ca, phone signal with area code 514, and a matched LinkedIn profile for Guillaume Hamel.
Guillaume Hamel previously worked as Conseiller technologique at Smartbug Media and Analyste technique at Globalia, A Smartbug® Company.
Company email context
Email format at SmartBug Media
This section adds company-level context without repeating Guillaume Hamel's masked contact details.
{first_initial}{last}@globalia.ca
86% confidence
AeroLeads found 1 current-domain work email signal for Guillaume Hamel. Compare company email patterns before reaching out.
Profile bio
About Guillaume Hamel
Internet & Web enthusiast since 1996/97, been working the ins and outs of this ever expanding universe. Also a WordPress afficionado since 2005 (circa version 2.0).Wether its HTML coding, adapting WordPress templates and dwelling into CSS & PHP or helping out newcomers adapt to a new environment.... I guess I'm what you could call a facilitator.
Listed skills include Wordpress, Web Development, Css, Html, and 16 others.
Current workplace
Guillaume Hamel's current company
Company context helps verify the profile and gives searchers a useful next step.
Smartbug Media
11 roles
Guillaume Hamel work experience
A career timeline built from the work history available for this profile.
Conseiller Technologique
Current
Oct 2023 - Present
Analyste Technique
[Acquisition de Globalia par SmartBug Media en 2023]- Assister les parties prenantes durant le processus de vente au niveau de l'évaluation des besoins et/ou risques techniques inhérents aux pojets et mandats soumissionés.- Effectuer les analyses techniques des différents mandats gagnés.- Analyser le processus de maintenance des sites de nos clients afin.
Jul 2021 - Oct 2023
Directeur Technique / Tech Lead
Sep 2017 - Jul 2021
Wordpress Lead
- Coordonner et gérer une équipe de développeurs (programmation et intégration) WordPress- Évaluer et prévoir la stabilité et le développement futur des applications- Assurer le suivi de projets avec les différentes parties prenantes.- Soutenir les équipes de développement dans l’utilisation des outils et normes- Offrir du coaching et tout le support.
Sep 2013 - Sep 2017
Business Analyst Ii
- Primary responsibility is development of internal applications, using PHP, MySQL, and ASP.NET- Project involvement during implementation of products, services, and customers- Accountability for the end to end business process of all "non-trouble" requests- Work with all levels of customers to identify products/services to be requested, configure, test.
Nov 2012 - Aug 2013
Business Helpdesk Specialist Vi | Team Lead
- Answer help desk calls from front line agents and assist on complex cases- Directly lead and train Google Email Specialist vendor team (~20 agents)- Insure team KPI's are being met and exceeded by performing daily case scrubs, recognizing key opportunities and assisting agents in efficient and effective case handling- Create agent reports relating to low.
Dec 2011 - Nov 2012
Business Helpdesk Specialist Iii
Supporting priority business customers internationally, gathering information, troubleshooting technical and account issues, and escalate cases as neededQualifications-------------------Strong troubleshooting/problem solving skills Ability to prioritize and multitask work Ability to perform job functions under stress and pressure Ability to adapt to new.
Jul 2011 - Dec 2011
Interactive Support Agent
Had to facilitate the efforts to troubleshoot and resolve issues for the different web, mobile, audio/video and live-streaming platforms for their 83 radio stations across Canada.Responsibilities: - Act as the first line of support to our internal clients (webmasters, radio hosts, digital sales advisors); - Enter, assign priority and track issues in their.
May 2010 - Jul 2011
Network Specialist I
- Provides technical and process support to internal departments and/or external customers.- Responsible for delivering service levels as per contractual obligations as detailed in SLA.- Identify trends and develop action plans to eliminate through Problem Management through the adherence to change management processes.- Develop and maintain documentation.
Sep 2008 - Apr 2010
Business Heldpesk Specialist Iii
- Provide customer service, the first-level support and reporting problems products and services for telecommunications and IT clients in accordance with procedures, standards and practices established- Solutions supported: Voice, data and internet, web hosting, phone systems
Aug 2006 - Sep 2008
FAQ
Frequently asked questions about Guillaume Hamel
Quick answers generated from the profile data available on this page.
What company does Guillaume Hamel work for?
Guillaume Hamel works for SmartBug Media.
What is Guillaume Hamel's role at SmartBug Media?
Guillaume Hamel is listed as Customer Relationship Management Specialist at SmartBug Media.
What is Guillaume Hamel's email address?
AeroLeads has found 1 work email signal at @globalia.ca for Guillaume Hamel at SmartBug Media.
What is Guillaume Hamel's phone number?
AeroLeads has found 1 phone signal(s) with area code 514 for Guillaume Hamel at SmartBug Media.
Where is Guillaume Hamel based?
Guillaume Hamel is based in Montreal, Quebec, Canada while working with SmartBug Media.
What companies has Guillaume Hamel worked for?
Guillaume Hamel has worked for Smartbug Media, Globalia, A Smartbug® Company, Satellitewp, Vortex Solution, and Telus.
How can I contact Guillaume Hamel?
You can use AeroLeads to view verified contact signals for Guillaume Hamel at SmartBug Media, including work email, phone, and LinkedIn data when available.
What skills is Guillaume Hamel known for?
Guillaume Hamel is listed with skills including Wordpress, Web Development, Css, Html, Php, Troubleshooting, Web 2.0, and Mobile Devices.
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