- Define and drive Global Networks build and deployment - Datacenter, Branch, Security, Voice and Application Services- Define and execute DevNet Automation - Infrastructure as a Code and Service - Global Security Functions - Global Networks Security build, Vulnerability and LifeCycle Services - Define and execute Transformation - Technology, Delivery and Workforce - Own and Manage IT Risk and Control Agenda.

- Global Head of Enterprise and Data Integration - Regional Head of Enterprise Hosting Technology - Site Lead for Enterprise Technology - GTIS Chennai - Global Operation Process Owner - GTIS Demand & Capacity Management

Define Global Function Strategy - Product, Delivery, People and Location• Define and Run Technology Transformation Agenda and Initiatives• Provide leadership to 180 Senior managers and engineers strong Global Foundation Infrastructure Services team - Product Management, Product Engineering, Global Solutions Delivery, Global Operations Support, Service Management & Assurance, Enterprise Tools, Automation, Enterprise Voice and Infrastructure Security.• Product Management – RFPs and Product lifecycle• Vendor Management – Telecom, System Integrator, OEMs• Liaising with Legal, Risk, Compliance and Financial teams• Own and Manage IT Risk and Control Agenda• Planning and Managing Run budget of more than GBP 5 million GBP

Leadership for Global Data and Voice Tier3 Operations for JPMC• Define, build, standardise and rolling Global Tier-3 operation function• Build and run team of high performing team with highly skill leads/engineers across Bangalore, HK and London.• Client Centricity - Owning Global data and Voice network operation. Driving Tier-2/Tier-1 operations• Leading High Impact Incidents and Problem Management.• Identifying, planning and rolling out Service Improvement Projects, resulting in 50%• High Impact Incident reduction within a yearSetup, Transition and Manage Global Network Operation Center for JPMC• Setup and transition of NOC into Follow the Sun Model• Ensuring that the members of the team are appropriately hired, trained, managed and rewarded• Ensuring that all activities are conducted diligently and that any issues identified are handled appropriately and promptly and, where appropriate, are escalated• Devising KRAs and KPIs for the Team• Report out performance metrics to business and IT leaders• Providing a thorough and insightful analysis of Incidents resulting in input to Problem Management.Design, Build and Manage JPMC MPLS network as part of Backbone Engineering team• Devise technical, cost effective solution and interacting with Senior Executives.• Design and Build out of MPLS global core network• Build out of North East MAN network• Build out of Interconnect for bank mergers and acquisitions• Motivate and manage performance of team of highly skilled members

Leadership for EMEA Unified Communication TAC Backbone team• Turn around of unified communication team to top performing team, boosting MBOs for entire center.• Configured skill based ticket routing identified based on the historic raw data and got it optimised.• Provided a thorough and insightful analysis non performing team members and laid out detailed turn around plan• Devise, presented and agreed the scientific method for performance inter-ranking for entire center for more than 250 engineers and 10 managers.• Methodological training and introduction plan for Unified Communication Backbone engineers• Voice infrastructure Lab planning and usage for Bangalore Center

Project Management and Implementation for leading regional ISP• Consulting and Solution for ISP networks in ME Region• Consultation and Support for ISP MPLS/VPLS/AToM/VPN Networks in ME Region• Design and build out of Campus and Enterprise networks and Security SolutionsPre-Sales Consulting• Assess Customer Requirements and provide connectivity and Security solutions• Submission of responses for RFIs/RFPs• Assist sales team to win and secure deals• Running PoC for ISP and Enterprises

Design, Build and Integrate Convergys IT Infrastructure Connectivity• New Site and Collocate infrastructures build out in EMEA, APAC & India region• WAN backbone Re-design and Optimisation for APAC Region• Off-shore Internet gateway setup• Capacity Planning for WAN InfrastructureManage/Support global network infrastructure for Convergys (Consisting of 50000 +Users)• Ensure 99.9 % site availability of Systems, Voice and Network Infrastructure• Ensure 100% compliance to corporate and client security standards• Client Specific systems, Networks and Security considerations• Managed team of skilled Systems and Network Engineers• Managed high profile Project Implementations

Implementation, monitoring and troubleshooting of more than Servers across multiplebuildings and administration of LAN for ~5000 users.• LAN Implementation & administration - Cisco and Nortel• Handling of high end Servers including File Servers, Domain Controllers and• Directory Services• Installation, configuration and Management of DHCP, DNS, Print servers and• Services• Vulnerability Assessment of Windows NT and 2000 Servers.• Anti-Virus, Content filters and OS hardening.• Managing NetApps SAN storage and Backups