Ghanendra Kumar Email & Phone Number

Bengaluru, Karnataka, India

• Accountable for developing and managing the employee life cycle HR Operations processes. Identify, develop, and implement services that are high value for customers and meet the strategic goals of the HR function as well as the diverse needs of a multi-faceted, complex organisation. • Manages a team that is responsible for HR Help Desk and completing personnel transactions, such as hires, promotions, termination records, and maintenance of associated records, responsible for all HR administrative actions in Oracle.• Accountable for analysis, publication, and management of Service Delivery dashboard (SLA) – using data and insight to drive improved performance.• Lead a high-performing team with a culture of accountability that ensures delivery of timely and quality services that meet Service Level Agreements• Lead operational support and partnerships with functional HR teams (HR Business Partners, Talent Acquisition, Total Rewards and Talent Development) to anticipate and meet customers evolving needs while helping to improve and enhance all people-related operational services and processes. • Lead compliance efforts and reporting (i.e., SOX, Corporate Audits, and internal/external audits). Required to stay abreast of relevant regulations and policy requirements, ensuring service processes are compliant. • Supporting current and potential M&A transactions.• Point of escalation and ensure any issues come to a satisfactory resolution and all stakeholders are updated.• Collaborate with HR Leadership Team to plan, design and deliver changes driven by policy or • Use strong negotiation, influencing and socialisation skills to ensure that key identified stakeholders are made aware of and kept up to date with the latest information regarding HR Service Delivery• Develop strong communication channels, through regular feedback and team huddles which ensure all stakeholders understand priorities, are informed of changes and have up to date business information.

Pune, Maharashtra, India

Leading and managing a team of high performing managers. Team is responsible for end to end HR process design to provide a frustration free experience to all exiting employees. Creating annual plans and strategy for execution ensuring operational rigor and designing high business impact processes with lifecycle services team. Strategic POC for APAC/MENA Exits & Final Pay for all businesses. Liaising with the remote teams and senior leaders periodically to enforce and communicate the changes within lifecycle services.Managing business impact via strategic activities and accountable for designing and monitoring on KPIs until the processes stabilize. Working on all levels of details to accomplish company goals such as, Customer Obsession, Invent and Simply, Insist on Highest Standards, Results Driven, Ownership. Driving data oriented culture, adoption of technology solution and process improvement projects to achieve operational and business goals. Managing stakeholders of all levels, influencing without authority accross all line of businesses on operational milestones, process changes, escalations, etc. Identifying individual strengths of the team members and contributing to talent advancement along with succession planning opportunities within the company. Ensuring high quality standards for interviewing and hiring employees at all levels of the organisation. Owning specific people programs on coaching, development and team engagement.

Bangalore

MediaKind is the split of Ericsson's media division. Leading Global payroll and benefit hub based out of India. Supervising global payroll and benefits (NA, LATAM, EMEA & APAC) for MediaKind and ensuring that we are compliant as per the law of the land.Vendor management, periodic service review and costing etc.Executing and governing the periodic payments to 3rd parties for Federal taxes, Local taxes, Soc. Sec. & Pension, Service fees, etc.Liaising with finance and accounts for GL reconciliation to book payroll & direct tax costs.Authorizing and approving regular and year end payroll activities.Reporting payroll and benefit KPIs and costs to Executive Committee.

Bengaluru Area, India

Led Global payroll based out of India. Supervising global payroll and benefits (NA, LATAM, EMEA & APAC) for Media division of Ericsson. Ensured that we are compliant as per the law of the land.Vendor management, periodic service review and costing etc.Executing and governing the periodic payments to 3rd parties for Federal taxes, Local taxes, Soc. Sec. & Pension, Service fees, etc.Liaising with finance and accounts for GL reconciliation to book payroll & direct tax costs.Authorizing and approving regular and year end payroll activities.Reporting payroll and benefit KPIs and costs to Executive Committee.

Bengaluru Area, India

Worked as HRS Service Manager and responsible for Amazon global payroll. Managing a team of 100+ employees and APAC, EMEA, NA & CAN region payroll.

Pune Area, India

Managed UK and Ireland payroll service teams that deliver end to end payrolls and Change management solutions to our UK clients. Managing associates career progression, engagement, Client mgmt., Escalation mgmt., Relationship building and regular service review calls with the end clients. highly focused on relational survey - NPS

Master'S Of Commerce (M. Com.), Accounting And Business/Management

Bachelor'S Of Commerce (B.Com.), Accounting And Business/Management

Master'S Degree, Business/Commerce, General