• Developing scenarios and configuration by building comprehensive business use cases. • Leveraging APIs, Java codes, and other integrations to build end-to-end solutions.• Testing and quality assurance running the software tools to identify and resolve bugs and glitches,• Onboarding clients and conduct training sessions and workshops through lunching.• Control stakeholder management by attending client meetings and presentations to understand their unique needs.• Working closely with the broader product team, including engineers, designers, and marketing professionals, • Facilitating effective communication and knowledge sharing between the client and the internal team • Contribute to the overall product development lifecycle, providing technical insights and strategic recommendations to enhance the product's competitiveness.

• Supervising and managing the HR teams, this involves setting clear expectations, coaching, training, developing skills.• Evaluate client’s databases and find protentional risk points, perform a solutions and advices.• Analyze and present annual, quarter reports integrating solutions based on live dashboards.• Systemizing work tasks, processes, and reporting strategies for the HR teams.• Implementing HR policies and procedures and ensuring that HR policies and procedures are up-to-date.• Participating in the company's employee score card process, participating coding dynamic employee evaluation systems. • Leading and implementing initiatives which improves productivity with QA and time saving.• Reviewing escalations for reported technical incidents and procced with instant solutions and backup plans

• Planning and managing logistics inquiries between drivers and the providers.• Directing, optimizing and coordinating the full online order cycle. • Acquiring employees, products and clients for the company.

Content Moderator For FacebookThis was the second job I took in Morocco, after finishing the first project that I was assigned for.• Use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of policies.• Gather, analyze and utilize relevant data to develop ways to improve the overall user experience.• Enforce social media terms of use by carefully monitoring reports of abuse of the Facebook community standards.• Review the reported content within agreed turnaround times and standards of quality.

This was a fulltime volunteer job that I was recommended for, at Morocco, providing community service to the underprivileged in Sidi kouki.• Develop and manage the budget for each project.• working directly with each program manager to insure all deliverables are met.• Manage and facilitate flow of essential information among the project team members. • Maintaining crucial project documents, which track project progress, file all project documents in a well organized database.

● Responsible for delivering policy sessions to the new captains.● Train the new captains on the Careem application.● Managing all documents needed for registration on Careem’s system.

Industry: Food and Beverage Production. Company Size: 1-10 employees.Profit ratio reached 70% during 8 days.I used to provide a rare product which is the manaeash with a lot of types with a high quality.

Industry: Advertising and PR Services, Telecommunications Services, Business Services - OtherCompany Size: 200-500 employeesI worked as a telesales agent in the Us and the Australian account, the company provides three kinds of services international calls, smart TVs, vacations.