Ghassan Hatoum Email & Phone Number

Paris, Fr

Paris, Île-De-France, France

- Spearheaded international client accounts, ensuring seamless communication and coordination across multiple time zones and regions.- Stayed updated on industry trends to provide insights and recommendations to clients, aiding in their international business objectives.- Developed strong client relationships, serving as the primary point of contact for inquiries and issue resolution.- Coordinated logistics for international projects, managing timelines, budgets, and resources effectively.Facilitated cross-functional collaboration to optimize client satisfaction.- Provided comprehensive support throughout the project lifecycle, from onboarding to post-project evaluation.- Conducted performance reviews and implemented strategies for client satisfaction and retention.Acted as a liaison between clients and internal departments, ensuring alignment with company objectives.- Managed documentation and compliance for international accounts.- Identified opportunities for upselling and contributed to revenue growth.- Supported marketing efforts and provided training on international account management best practices

Paris, Île-De-France, France

Paris, Île-De-France, France

· In charge of a logistics project that must be managed alongside daily tasks.· Event management and support for international events in the United States and Germany. · Collaborated with various entities form marketing to legal within the company to complete the necessary tasks for the event's success.· Worked on benchmarking various studios in order to understand, analyze, and outperform the competition.· Assisting with the follow-up on various international tournaments and events held abroad in terms of scheduling, logistics, and attendance.· Developed event outlines for upcoming 2023 projects.· Investigated external collaborations to seek their assistance in various fields such as travel and lodging, transportation, stocking, and logistics.· Contributed to discussions and comprehension of IT/digital projects.

Lebanon

• Contributed to the completion of multiple projects, including media and event planning for large businesses.• Developed daily reports for clients in order to ensure continued satisfaction of clients.• Contributed to the development of pitches for prospective customers.• Continually followed up with recommendations and updates from the customer, to provide the required amendments needed for satisfaction.• Conducted research to determine the level of satisfaction experienced by customers and analyzed the results.• Conducted market research on a number of different products.

Lebanon

• Effectively persuading store owners to stock Coca-Cola merchandise after engaging in successful negotiation with them.• Took part in the process of the supply chain by accompanying company trucks through the delivery • Processed and following up on warehouse stock and production.• Was in charge of writing my own regular report and turning it in, to the manager of the activity.• Took part in the process of evaluating and analyzing sales offers.• Created annual schedules for the various sales executions to be carried out.

Msc, Project & Program Management And Business Development

Masters In International Management, International Management

Master'S Degree, International Management

Bachelor'S Degree, Marketing And Advertising

Lebanese Baccalaureate, Life Sciences