Ghazi Abbas
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Ghazi Abbas Email & Phone Number

Process Associate
Location: Chennai, Tamil Nadu, India 1 work role 1 school
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Role
Process Associate
Location
Chennai, Tamil Nadu, India

Who is Ghazi Abbas? Overview

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Quick answer

Ghazi Abbas is listed as Process Associate based in Chennai, Tamil Nadu, India. AeroLeads shows a matched LinkedIn profile for Ghazi Abbas.

Ghazi Abbas previously worked as Process Associate at Teleperformance. Ghazi Abbas holds Bachelor Of Commerce - Bcom, Commerce from Tamil Nadu Open University (Tnou).

Profile bio

About Ghazi Abbas

Dedicated and results-driven process Associate with a track record of exceeding customer satisfaction targets. I effectively handle customer queries ,resolve issues and streamline  processes to enhance service quality .My goal is to create customer experience and contribute to the continuous improvement of service operations.

1 role

Ghazi Abbas work experience

A career timeline built from the work history available for this profile.

  • Teleperformance
    Process Associate
    Apr 2022 - Aug 2024
    . Respond to customer queries promptly and professionally Via Email, Chat and Social media with providing accurate information and resolving issues effectively..Assisting customers in various languages using professional translation softwares. .Proactively follow up with clients to ensure their concerns have been resolved to their satisfaction. .Adhere to established service level agreements (SLAs) and quality standards to meet or exceed customer expectations..Collaborate with internal teams to resolve customer concerns that require cross-functional support..Communicate effectively with customers and internal teams, using clear and professional language. Escalate complex issues to the appropriate teams or supervisors for timely resolution. .Demonstrate empathy and understanding while addressing customer needs and concerns. .Actively participate in training sessions and skill development programs to enhance customer service and problem-solving abilities.
1 education record

Ghazi Abbas education

FAQ

Frequently asked questions about Ghazi Abbas

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What is Ghazi Abbas's role at their current company?

Ghazi Abbas is listed as Process Associate.

Where is Ghazi Abbas based?

Ghazi Abbas is based in Chennai, Tamil Nadu, India.

What companies has Ghazi Abbas worked for?

Ghazi Abbas has worked for Teleperformance.

How can I contact Ghazi Abbas?

You can use AeroLeads to view verified contact signals for Ghazi Abbas, including work email, phone, and LinkedIn data when available.

What schools did Ghazi Abbas attend?

Ghazi Abbas holds Bachelor Of Commerce - Bcom, Commerce from Tamil Nadu Open University (Tnou).

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