Gareth Heaton Assoc Cipd Email & Phone Number

Manchester, England, Gb

Manchester, England, United Kingdom

Manchester, England, United Kingdom

Manchester, England, United Kingdom

Manchester, United Kingdom

Mentoring and monitoring consultants, ensuring they provide commercially focused, quality advice to clients.Dealing with day to day employee management issues. Handling grievances, disciplinaries, capability issues and dismissals. Undertaking reviews and implementing performance improvement plans where required. Assisting in the recruitment and training new consultants for the department as a whole. Inducting new starters into the company.Identifying and leading training for my team, for other departments and for new starters within the company. Providing client training via the production and presentation of webinars on a variety of Employment Law topics.Developing and implementing salary banding targets based on KPIs by analysing performance data in key areas.Implementing and managing new process in a fast-paced environment. Ensuring new systems and procedures are introduced effectively whilst maintaining a high quality and volume of work output.Monitoring reports, dealing with any issues which may arise and ensuring that departmental KPIs are met. Identifying and implementing effective solutions when they are not. Providing a regular review of reports and updating where necessary in order to meet departmental requirements. Providing weekly reports to the Head of Employment Consultancy, the Operations Director and other stakeholders on issues, findings, suggestions and resolutions reached.Liaising with clients to discuss their requirements to create their HR documentation and critiquing their own documents. Making sure the documents are compliant with employment legislation and providing both best practice and commercially focused options for them.Ensuring client complaints are dealt with appropriately and within a suitable time frame, making contact with the client and identifying and implementing methods to resolve the issues amicably.Communicating management instructions to the team in a positive and constructive manner.

Manchester, United Kingdom

Managing a team through a period of transition, growth and development. Introducing and ensuring adherence to new systems and processes, whilst reinforcing the requirement to follow existing procedures.Acting as lead for all consultant queries relating to employment law. Training new consultants. Developing and carrying out a successful induction plan for new starters.Having an integral role in the development of brand new technology designed to simplify and speed up the process of drafting client documentation. This includes testing and identifying issues and areas for improvement. Liaising with multiple involved parties, including the IT developers and various department heads. Collating and implementing suggestions for improvement from the front end users. Creating user information guide and training consultants in its use.Identifying requirements for accurate reporting systems to analyse team efficiency and performance. Coordinating with business intelligence manager to create the reports.Monitoring and reporting on team performance. Analysing efficiency of team and working methods including measuring the efficiency of the new smart form technology. I developed several systems to monitor all of this manually whilst report development was taking place.Reducing and maintaining level of work outstanding to the consultancy department. Reporting on work levels and actions undertaken to address these.Conducting client webinars on various aspects of employment law, including working time regulations, payroll issues, statutory rights, discrimination and harassment, recruitment and training amongst others.Conducting calls with clients to ascertain their documentation requirements then drafting the documentation system accordingly. This requires a solid working knowledge of employment law and the ability to keep abreast of developments that may impact the documents we produce.Liaising across multiple departments in the company with people at all levels.

Manchester, United Kingdom

The role of HR Documentation Consultant involves the creating and checking of client contractual employment documentation such as Employee Handbooks, Contracts of Employment and any other associated employment procedures and policies, which will be tailored to suit the business needs of each individual client. Alongside this I advise the clients as to their specific requirements, ensuring that best practice is advised at all times and that current employment legislation is adhered to.To liaise with clients, taking relevant details and drafting new documents along with responding to any queries as appropriate;To liaise with the team of consultants out in the field and to deal with queries and issues that may arise;To read through client's documentation checking for any terms that may breach Employment Law and any typographical errors;To check client details and record work via the computerised database.

Warrington, United Kingdom

Having started out at Infinities as assistant manager, I was promoted to manage the company’s flagship store in Warrington, a position I have held since March 2012.Main responsibilitiesAs store manager I have the overall responsibility for the HR function within the store, and am in regular contact with our company HR director.My HR duties include:• Responsible for the recruitment, selection and interviewing process• Writing and posting job advertisements• Ensuring all HR administrative records are updated and maintained• Managing the induction process for new starters• Performance management and identification of individuals to be developed• Developing HR practices and processes to ensure consistency• To devise and implement staff training and development• Dealing with disciplinary issues in store, including formal procedures• Monitoring and managing sickness and absenceI am also tasked with ensuring sales targets are met by a combination of good staff training and motivation; professionalism; brand knowledge; commercial awareness; merchandising; sales skills and excellent customer service. Regular liaison with company directors, head office staff and other store managers to ensure a smooth running of not only my own store, but of the company as a whole.

Liverpool, United Kingdom

The company was a start-up and suspended trading due to lack of funds.Main ResponsibilitiesProviding administrative support for a start-up web based marketing company.Working with an HR Consultant to develop policies and procedures.Writing up contracts of employment, including terms and conditions; reward and bonus structure. Assisting in the recruitment strategy; writing and posting job adverts; selecting candidates for interview; arranging and observing the interview, acting as note taker.Maintaining employee records in adherence with data protection laws.

Manchester, United Kingdom

Main ResponsibilitiesTo be a confident salesperson representing high profile brands, working from various locations,whilst maintaining high levels of professionalism and excellent customer service.Having responsibility for my own recruitment to the company, advertising positions,conducting interviews and approving candidates for roles.Holding product training sessions for new staff as well as ongoing sales training for currentemployees.Having the self-motivation to work towards daily and weekly sales targets within a high-pressuredenvironment.Responsibility for various aspects of administration - correspondence, processing and filing invoicesand maintaining accurate sales records.

Didsbury, Manchester

Main ResponsibilitiesRaising purchase orders and ordering from a range of suppliers.High levels of customer service, professionalism and cleanliness.Food handling and preparation, always adhering to high standards of health and safety.

Manchester/Liverpool

Main ResponsibilitiesEnsuring sales targets were met - Analysis of transaction data to maximise trade.All aspects of stock control - ordering and maintaining optimum stock levels and conductingregular stock counts and audits.Staff recruitment, training, supervision, rota organisation and disciplinary issues.Marketing and promoting the shop on a local level. Holding public wine tastings, organisingin-store promotions and visual merchandising.Developing relationships with local businesses to increase wholesale trade.Taking and processing telephone orders, acquiring appropriate stock & organising deliveries.Accurately processing and filing all necessary paperwork.

Cipd Level 3 Human Resources Practice, Human Resources, Passed

Activities and Societies: I was awarded CIPD student of the year for my branch.

Education record