Under the title of Dealers Services Network Manager /Spare Parts Sales Manager in Arya Diesel Company I have carried out the following: Network Development Improving our service quality Establishing & Supervising 24/24 system in network Establishing & Supervising complaint system in network Establishing & Supervising reserve system in network Establishing & Supervising fixed prices in network Establishing & Supervising customer rights and government… Show more Under the title of Dealers Services Network Manager /Spare Parts Sales Manager in Arya Diesel Company I have carried out the following: Network Development Improving our service quality Establishing & Supervising 24/24 system in network Establishing & Supervising complaint system in network Establishing & Supervising reserve system in network Establishing & Supervising fixed prices in network Establishing & Supervising customer rights and government regulations observance in network Establish useful connection system Increasing market segment and profit in relation to spare parts and services Achievements which we have obtained with the help of other departmentsObtaining customer satisfaction status for two consecutive years (based upon ISQI)Over 85% of spare parts and service market shareSales of total over stock in one auctionHolding 4 periodical dealer conventionsTeaching in more than 10 training courses for dealersDetermining and purchasing after sales services and CRM programsEstablishing floating credit line for dealersEstablishing floating discounts system for dealersTranslating and internalizing Renault Trucks related standardsManagement of 4 central management system evaluations via ISQIAbout Arya DieselArya Diesel is an Exclusive Renault Trucks dealer in Iran in the field of heavy duty trucks. It imports different types of trucks and CKD from Renault Trucks, and has its own assembly line located in Eshtehard. It gives after sales service to the sold trucks, and provides the original Spare Parts from Renault Trucks in France. Show less

Under the title of Manager of the sales and rent department of Mahmodieh Real- estate agency I have carried out the following:Training personnel of related departmentSupervising of the manner of operations of related teamGuiding and determining team goalsManaging contract meetingsPreparing contracts in relation to legal requirementsAbout Mahmodieh Real- estate agencyThis agency is one of the most accredit consulting agencies in the field of real estate which has been… Show more Under the title of Manager of the sales and rent department of Mahmodieh Real- estate agency I have carried out the following:Training personnel of related departmentSupervising of the manner of operations of related teamGuiding and determining team goalsManaging contract meetingsPreparing contracts in relation to legal requirementsAbout Mahmodieh Real- estate agencyThis agency is one of the most accredit consulting agencies in the field of real estate which has been active for years in the field of sales and purchases in the regions of Zafaranieh, Mahmoudeih, and Velenjack with more than 100 personal . Show less

Implementing industrial project in a personal mannerDuring this period I personally established a butter packaging unit in which all stages were carried out until installing equipment but due to specific conditions the project was completed as a ready for operations salon and rented out as such.