Hoping that people will play nice together doesn't work, it is hard and emotionally taxing. My job is to help you control the chaos, get shit done, and fill the gaps as you scale. I am an enabler of people and strategy.I specialise in quickly solving hard problems. I am not fazed by chaos and messy growth, in fact, I relish it. Bring me your big and your boring problems. I thrive in the world of ambiguity. Nothing feels better than extinguishing operational fires and helping incredible founders do incredible things. Sustainable growth is what founders want for their business, but the consequences of this growth means:- Everything feels like it’s the most important thing- More messy and complex fires to put out- Skill and capacity gaps open up across the team- What worked before isn't working now; systems built at the start of the journey can't quite handle the strain of the growth.My philosophy is about hacking through the undergrowth of a new way and pave it for your team to deliver. With a wide-ranging background connecting people, operations, product, delivery and customer teams, I work with leaders of small and growing companies and serve as a key person. With over 27 years of experience and expertise, I build and guide virtual, remote, and distributed global teams. I provide both strategic counsel and hands-on support, with sustainable and pragmatic solutions.I am a seasoned COO, with a diverse and eclectic professional background. My role extends to engaging in the strategic and tactical aspects of your business and growth, allowing you to focus. I am adept at managing, nurturing, and mentoring team members across various domains including product, project, administration, support, customer service, operations, finance and HR. Embracing a multifaceted skill set, I pride myself on being a versatile professional who is not only technical but also willing to roll my sleeves up to do what needs to be done to drive progress. My commitment is to prepare your business for scalable growth through comprehensive services, including:● End-to-end Business Operations, Systems, and Processes● Business Planning and Management; Business Modelling● People Management; Project and Program Management; Customer Success● Time Management; Effective Communication; Fostering a Culture of Inclusion● Establishing a Rhythmic Business ModelWith a proven track record as a COO, Chief of Staff, and champion of inclusive, people-centric, sustainable business practices, I am dedicated to creating high performing teams who drive your success.