George Kafuko Email & Phone Number

Kampala, UG

Uganda

1. Implemented the Odoo Suite to digitize operations, integrating business functions and streamlining processes for Keith Associates, a leading agrochemicals importer.2. Configured key modules such as Sales, Accounting, Inventory, and Marketing, ensuring seamless alignment with the company's operational needs.3. Trained staff on Odoo's functionalities and.

Uganda

1. Established a complete digital presence for Nyonta Liquors, a brand specializing in the distribution and delivery of premium alcoholic beverages.2. Developed a responsive and visually appealing website using Shopify, aligned with Nyonta Liquors' brand identity, showcasing diverse product offerings through curated content and high-quality imagery.3. Set.

Nairobi, Kenya

1. Managed daily IT operations across Kenya, Rwanda, South Africa, and globally, improving IT service availability.2. Spearheaded GDPR compliance and security measures, enhancing data confidentiality and reducing risk exposure.3. Directed IT strategy alignment with business goals, leading to successful fundraising rounds totaling $21m.4. Supervised a $250k.

Uganda

1. Enhanced technical support for Jumia Mall, Jumia Food, and Jumia Pay, leading to an increase in user satisfaction.2. Collaborated with global teams to implement IT projects across multiple markets, contributing to Jumia's successful IPO at the NYSE (New York Stock Exchange).3. Developed and executed onboarding programs, reducing ramp-up time for IT.

Uganda

Uganda

Jinja, Uganda

1. Slashed issue resolution timelines by 50% through the implementation of an automated ticketing system, significantly boosting end-user satisfaction and improving SLA adherence for all IT-related support requests.2. Increased information security awareness across the organization by developing and delivering comprehensive training programs, establishing.

Hyderabad, Telangana, India

1. Led a team of 5 interns to successfully deliver a web-based project, receiving commendation from the client.2. Acquired additional training in web development and project management, enhancing project delivery capabilities.3. Coordinated cross-functional teams, improving project timelines.

Hyderabad, India

1. Analyzed customer needs and provided technical solutions, increasing customer satisfaction.2. Resolved device issues through fault diagnosis and system recovery, reducing repeat incidents.3. Enhanced customer loyalty by consistently delivering high-quality service.

Uganda

1. Ensured timely sampling of raw materials, maintaining smooth operation of quality control devices.2. Supported IT maintenance tasks, contributing to uninterrupted workflow in the Quality Assurance department.3. Provided technical support during chemical analysis, reducing downtime.

Master Of Business Administration - Mba, It Management

Bachelor Of Technology (B.Tech.), Electronics And Communications Engineering, First Class

Activities and Societies: *Executive member at the General Assembly of the African Students Association INDIA - 2016 *General Secretary at.

Uganda Advanced Certificate Of Education, High School/Secondary Diplomas And Certificates

Uganda Certificate Of Education, High School/Secondary Certificate Programs