Greg Lamb Email & Phone Number

Bellevue, Washington, US

• Support up to 4 Software Engineering Managers and their teams, totaling up to 22 Software Engineers in various engagements. Also provide software development services to clients individually.
• Platform Modernization for a Large Private Healthcare Company: Design and develop.NET Core-based service components in C# using the patterns defined by Volatility Based Decomposition (VBD).
• Technology: C#,.NET Core, ASP.NET, Microsoft SQL Server, REST, Jira

Bellevue, Washington, US

• Supported up to 8 software engineers as their career manager in various engagements while providing software development services to clients. Conducted performance reviews, held one-on-ones, and helped team members.
• Platform Modernization for a Fortune 500 Healthcare Company: Developed containerized.NET Core-based microservices in C# for deployment in a Kubernetes environment (AWS EKS) defined by Helm and traffic controlled by.
• Managed Solution for a Fortune 500 Technology Company: Maintained a software solution for automating the management of on-prem distribution lists and security groups.
• Internship Program Lead for the Software Engineering Studio: Interview, onboard, and mentor Intern and Associate Software Engineers. Lead internal development projects intended to create opportunities for growth and.
• Co-lead the Software Engineering Studio's technology-based internal community support programs. Also defined and presented best practice recommendations for effective software development methodology. Topics included.
• Technology: C#,.NET Core, ASP.NET, Microsoft SQL Server, Containers, Azure, Azure DevOps, Kubernetes, Helm, REST, MongoDB, GitLab, Oracle, Kafka, Jira

Bellevue, Washington, US

• Developed cloud-native solutions for clients, internal teams, and investments.
• Search Service Performance Improvement at MediaAMP: Rebuilt services to support the performance and reliability of customer-facing search services after the current implementation was unable to meet the demands of user.
• Updated Google’s Flashlight project in JavaScript using Node.js to support the integration of Firebase with Elasticsearch 7 while also adding several other performance improvements including bulk queueing and failed.
• Deployed an Elasticsearch cluster and multiple Flashlight instances, all defined by Helm in Google Cloud’s Kubernetes environment.
• Developed a query builder package in TypeScript for integrating an Angular based single page application with Flashlight.
• Platform Modernization Project at MediaAMP: Contributed to the development of Kubernetes deployed microservices in JavaScript using Node.js intended to replace functionality previously provided by a legacy monolithic.

Kirkland, WA, US

• In an Architect role, created and reviewed software system designs to provide a consistent frame of reference for an end-to-end functional architecture. Researched opportunities for platform improvements, established.
• Technology: PHP, MySQL, Linux, Laravel MVC Framework, Docker, REST

Kirkland, WA, US

• Led a newly formed software engineering team (6 members) in developing middleware, web-based tools, and APIs for operational support systems. Worked closely with management and executive teams to ensure business.
• Billing System Conversions: Managed development efforts required to support the consolidation of two billing platforms into a new single system, as part of the largest coordinated project in the company's history..
• Integration: Co-designed and co-developed the entire middleware platform to support service activation and subscriber equipment management and brought it up to modern standards with a microservice architecture.
• Co-developed integration between middleware and the new mainframe-based platform using 4 separate APIs (HSD, SODI, ENI, SLBOS).
• TV Everywhere Integration: Led team development efforts required in building new authentication and provider authorization APIs with Wave's TV Everywhere partner.
• Workforce and Customer Support Tools: Led team in developing customer support and workforce tools to retrieve customer data from new sources and schemas related to the billing system conversion.

Kirkland, WA, US

• Became the subject matter expert for solution architecture and delivery, ensuring a good enterprise fit. Developed many solutions that were still in use as of 2018.
• Intersystem Communications: Created a common semantic model and provisioning interfaces to ensure a seamless business user experience across 2 very different billing systems, running in parallel. Relied upon the.
• Incognito's Broadband Command Center: Integrated via SOAP with our middleware platform that was used for queueing and delivering DOCSIS device changes. Provided the configuration for customer cable modems and MTAs.
• High Speed Data Service Monitor: Developed a prototype and proof of concept to demonstrate the feasibility of a mobile friendly, single page web application to monitor data services.
• Utilized a unique combination of technologies: PHP Backend, using the Laravel MVC framework, to present a REST API to be consumed by an application written in AngularJS and styled with Bootstrap. Used OpenStreetMap and.
• TiVo DVR Integration: Led development efforts in support of a new business offering that was fully integrated with our billing platforms. Deployed a downstream provisioning interface with TiVo's hosted service for.

Kirkland, WA, US

• Worked with cross-functional teams across the company: Engineering, Network Operations Center (NOC), Call Center, Billing, and IT. Performed systems conversions and customer data migrations to support multiple.
• Call Tracking Support Tools: Developed a call center web application to track calls and capture metadata for use in servicing customers that was fully integrated with diagnostic tools. Utilized call data statistics to.
• Moxi DVR and Arris Media Gateway Provisioning: Developed a stateless provisioning service in Perl with the commands queued by the billing system interfaces and processed in the order received. Activated set top boxes.
• Technology: PHP, CentOS Linux, JavaScript, HTML, XML, MySQL

Kirkland, WA, US

• Designed, developed, and maintained middleware, web-based tools, and APIs that enabled automated provisioning, troubleshooting, and monitoring of data and phone-related services provided over DOCSIS networks. Developed.
• High-Speed Data Service Monitor: Developed a web application to monitor, detect, and notify staff of service issues for all cable modems (40 CMTSs at its peak), enabling staff to support customers proactively.
• Adhered to industry standards (not vendor-specific SNMP MIBS) for flexibility without requiring development.
• Integrated all status monitoring systems via SNMP and SOAP APIs to show customer status.
• Automated Provisioning: Developed a middleware platform to integrate billing systems with provisioning and network management systems to update customer services based on product purchases automatically.
• Solutions Development: High-Speed Data and Phone Activation, E-mail Activation, and Public WiFi Walled Garden.

• Recruited to be the Subject Matter Expert and technical contact for high speed data services, as well as for field technician training and support.
• Technology: CMTS (Terayon), SNMP, PHP, SQL

• Monitored and maintained Linux servers providing ISP services such as e-mail and web hosting to subscribers.
• Technology: Hybrid Networks Phone-Return Cable Modems, Red Hat Linux, qmail, BIND, Apache, Perl

• Provided technical support to subscribers of dial-up, web hosting, and phone-return cable internet services.
• Technology: Hybrid Networks Phone-Return Cable Modems