Animesh Ghosh Email and Phone Number

1. Accessibility Program Leadership: Led efforts to ensure product accessibility across all platforms, implementing WCAG, ADA, and EAA compliance to enhance usability for diverse customers and consumers.2. COGS Reduction & Operational Optimization: Directed initiatives to reduce Cost of Goods Sold (COGS) and streamline product operations, driving cost efficiency while upholding product quality.3. Project & Product Lifecycle Management: Managed end-to-end project lifecycles, including scope definition, resource management, timelines, and delivery, ensuring projects align with business objectives and are completed successfully.4. Infrastructure Reliability & Scalability: Led system reliability and scalability efforts by overseeing performance testing, disaster recovery planning, and dynamic scaling to ensure high availability and robust infrastructure.

1. Oversaw the program for UK customer with delivery of technical workstreams for Azure Cloud Foundation and M365 transformation with about GBP 12M in revenue.2. Managed the program operations by ensuring the scope, budget, cloud consumption and schedules are on track and presented it to the leadership every quarter through steerco meetings.3. Headed the program planning and scoping with the customer adding GBP 1M+ of new work, created schedules, managed dependencies and tracked milestones for each workstream resulting in an efficient operating model for the team.4. Accountable for the overall governance of Program by ensuring that all the project stakeholders are identified and involved during all stages by driving technical conversations across workstreams and drive consensus between leadership as well as workstream teams.5. Developed comprehensive monitoring of risks, issues, dependencies, contingency plans and mitigated 99% of roadblocks increasing project delivery quality by 20%.6. Collaborated with various developers, partner teams and leadership to drive program outcomes with an NPS customer score of 9 of 10.7. Established and agreed on robust acceptance criteria’s which can be used to measure project performance and achieving a 97.15% success rate.

1. Pioneered the development and delivery of bespoke API applications by implementing it using Azure Services for Retail customer through Agile methodology, lead end-to-end project planning, conducted Sprints and tracked KPI’s to verify quality and deliverables.2. Coordinated weekly project meetings, coordinated customer escalations to ensure open communication and documented project outcomes, resulting in an increased customer satisfaction rate by 22%.3. Drove workshops to understand the pain points of the customer resulting in research, and collaborated with stakeholders and users to ensure requirements were met while removing blockers for a Pharmaceuticals customer.4. Delivered a Hololens based product for the customer in UK by collaborating with the Design and Engineering teams and tracked its success based on metrics like time taken to complete the service before and after the use of the product through A/B testing.5. Facilitated the discussions with the customer on the go-to market strategy on moving from traditional database systems to multi-platform database strategy for a Denmark organization.