Customer Service Representative
Current
Feb 2024 - Present
AeroLeads people directory · profile
Rhea Ghosh Email & Phone Number
CRM Professional || Customer Services || Grievance Management || Escalations || Client management || Ex-Revolut || Ex- Student.com || SSBM Alumni.
at
CPOS
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
CRM Professional || Customer Services || Grievance Management || Escalations || Client management || Ex-Revolut || Ex- Student.com || SSBM Alumni.
Location
Bally, West Bengal, India
Company size
Who is Rhea Ghosh? Overview
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Quick answer
Rhea Ghosh is listed as CRM Professional || Customer Services || Grievance Management || Escalations || Client management || Ex-Revolut || Ex- Student.com || SSBM Alumni. at CPOS, a with 29 employees, based in Bally, West Bengal, India. AeroLeads shows a matched LinkedIn profile for Rhea Ghosh.
Rhea Ghosh previously worked as Customer Service Representative at Cpos and Support Specialist at Revolut. Rhea Ghosh holds Executive Mba, Business, Management, Marketing, And Related Support Services, 8.1 from Swiss School Of Business And Management.
Company email context
Email format at CPOS
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CPOS
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Profile bio
About Rhea Ghosh
A competent CRM and operations professional with knowledge in client management, problem solving and escalation handling, and cross-functional team coordination.Completed an Executive master's degree from SSBM Geneva. Developed an overall knowledge of Business structure and insight of the various departments - supply chain, vendor management, marketing, finance, change management and people management. Proficient in MS Excel & Power BIWorked as a Service Consultant in Student.Com and Revolut. You can contact me via email at rheaghosh91@gmail.com
Current workplace
Rhea Ghosh's current company
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5 roles
Rhea Ghosh work experience
A career timeline built from the work history available for this profile.
Support Specialist
Solving real-time financial queries of Global customersRaising escalations and also responsible foe escalation handling and managementProviding SLA to users and getting back with appropriate resolutionsAssisting Clients with onboarding and account management.
Mar 2023 - Jun 2023
Service Consultant
Global Client ManagementPre sales and post sales consultingCross-functional team coordinationEscalation management and solvingB2B and B2C coordinationHandling cancellations and refunds
Nov 2021 - Mar 2023
Customer Service Representative
Voice blended Email support to solve real time queries and concerns of clients.Providing resolution through E-mailProviding assistance for refunds and cancellationsTroubleshooting concerns with IT products and routing complaints specific portals.Enhancing customer experience
Aug 2021 - Nov 2021
Customer Service Associate
Providing excellent customer support via verbal communication for pre-sales and post sales queriesSolving concerns with financial transactions and paymentsAssisting with refunds and cancellationsFollowing up with relevant departments and providing apt resolutions and SLA to customers.
Mar 2021 - May 2021
Team & coworkers
Colleagues at CPOS
Other employees you can reach at cpos.com. View company contacts for 29 employees →
HP
Harshita Panchal
Colleague at CposToronto, Ontario, Canada
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AU
Alan Usher
Colleague at CposToronto, Ontario, Canada
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MN
Mounika N
Colleague at CposErode, Tamil Nadu, India
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JT
Jack Tchakmak
Colleague at CposNorth York, Ontario, Canada
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AK
Adeel Khawaja
Colleague at CposSan Francisco, California, United States
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SS
Swapnila Sengupta
Colleague at CposUttar Pradesh, India
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RH
Ryan Habets
Colleague at CposOttawa, Ontario, Canada
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KM
Karim M
Colleague at CposMontreal, Quebec, Canada
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PM
Prabakaran M
Colleague at CposCoimbatore, Tamil Nadu, India
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RL
Riley Lalonde
Colleague at CposOttawa, Ontario, Canada
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Harshita Panchal
Colleague at CposToronto, Ontario, Canada
View →
AU
Alan Usher
Colleague at CposToronto, Ontario, Canada
View →
MN
Mounika N
Colleague at CposErode, Tamil Nadu, India
View →
JT
Jack Tchakmak
Colleague at CposNorth York, Ontario, Canada
View →
AK
Adeel Khawaja
Colleague at CposSan Francisco, California, United States
View →
SS
Swapnila Sengupta
Colleague at CposUttar Pradesh, India
View →
RH
Ryan Habets
Colleague at CposOttawa, Ontario, Canada
View →
KM
Karim M
Colleague at CposMontreal, Quebec, Canada
View →
PM
Prabakaran M
Colleague at CposCoimbatore, Tamil Nadu, India
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RL
Riley Lalonde
Colleague at CposOttawa, Ontario, Canada
View →
3 education records
Rhea Ghosh education
Executive Mba, Business, Management, Marketing, And Related Support Services, 8.1
Bachelor Of Arts - Ba, Psychology, 6.8
Diploma Of Education, Hospitality Administration/Management, 7.5
Krystal School Of Excellence
FAQ
Frequently asked questions about Rhea Ghosh
Quick answers generated from the profile data available on this page.
What company does Rhea Ghosh work for?
Rhea Ghosh works for CPOS.
What is Rhea Ghosh's role at CPOS?
Rhea Ghosh is listed as CRM Professional || Customer Services || Grievance Management || Escalations || Client management || Ex-Revolut || Ex- Student.com || SSBM Alumni. at CPOS.
Where is Rhea Ghosh based?
Rhea Ghosh is based in Bally, West Bengal, India while working with CPOS.
What companies has Rhea Ghosh worked for?
Rhea Ghosh has worked for Cpos, Revolut, Student.Com, Tech Mahindra, and Wipro.
Who are Rhea Ghosh's colleagues at CPOS?
Rhea Ghosh's colleagues at CPOS include Harshita Panchal, Alan Usher, Mounika N, Jack Tchakmak, and Adeel Khawaja.
How can I contact Rhea Ghosh?
You can use AeroLeads to view verified contact signals for Rhea Ghosh at CPOS, including work email, phone, and LinkedIn data when available.
What schools did Rhea Ghosh attend?
Rhea Ghosh holds Executive Mba, Business, Management, Marketing, And Related Support Services, 8.1 from Swiss School Of Business And Management.
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