Rhea Ghosh Email and Phone Number
A competent CRM and operations professional with knowledge in client management, problem solving and escalation handling, and cross-functional team coordination.Completed an Executive master's degree from SSBM Geneva. Developed an overall knowledge of Business structure and insight of the various departments - supply chain, vendor management, marketing, finance, change management and people management. Proficient in MS Excel & Power BIWorked as a Service Consultant in Student.Com and Revolut. You can contact me via email at rheaghosh91@gmail.com
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Customer Service RepresentativeCpos Feb 2024 - PresentCanada -
Support SpecialistRevolut Mar 2023 - Jun 2023IndiaSolving real-time financial queries of Global customersRaising escalations and also responsible foe escalation handling and managementProviding SLA to users and getting back with appropriate resolutionsAssisting Clients with onboarding and account management. -
Service ConsultantStudent.Com Nov 2021 - Mar 2023Global Client ManagementPre sales and post sales consultingCross-functional team coordinationEscalation management and solvingB2B and B2C coordinationHandling cancellations and refunds -
Customer Service RepresentativeTech Mahindra Aug 2021 - Nov 2021Kolkata, West Bengal, IndiaVoice blended Email support to solve real time queries and concerns of clients.Providing resolution through E-mailProviding assistance for refunds and cancellationsTroubleshooting concerns with IT products and routing complaints specific portals.Enhancing customer experience -
Customer Service AssociateWipro Mar 2021 - May 2021Kolkata, West Bengal, IndiaProviding excellent customer support via verbal communication for pre-sales and post sales queriesSolving concerns with financial transactions and paymentsAssisting with refunds and cancellationsFollowing up with relevant departments and providing apt resolutions and SLA to customers.
Rhea Ghosh Education Details
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Krystal School Of Excellence7.5
Frequently Asked Questions about Rhea Ghosh
What company does Rhea Ghosh work for?
Rhea Ghosh works for Cpos
What is Rhea Ghosh's role at the current company?
Rhea Ghosh's current role is CRM Professional || Customer Services || Grievance Management || Escalations || Client management || Ex-Revolut || Ex- Student.com || SSBM Alumni..
What schools did Rhea Ghosh attend?
Rhea Ghosh attended Swiss School Of Business And Management, William Carey University, Shillong, Krystal School Of Excellence.
Who are Rhea Ghosh's colleagues?
Rhea Ghosh's colleagues are Mark Golberg, Chris Charlebois, Vincent Jeffery-Pacheco, Quinlan Seguin-Tremblay, Lisa Sansano, Prabakaran M, Ross Reed.
Not the Rhea Ghosh you were looking for?
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Rhea Ghosh
Dynamic Executive With A Strong Background In Retail Operations And Customerservice.Kolkata -
Rhea Ghosh
Mumbai Metropolitan Region -
Rhea Ghosh
In Previous Company I Provided Office Administration Support To My Team. Managed Companies Calendar. Wrote Content For Clients As Per Their Requirement. Managed Whole Team Events And Have A Good Communication Skills.Nagpur -
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