Anudeep Ghosh Email & Phone Number

Delivery lead and SME in Cross-application regulatory Banking framework.

Helping optimize workflow management in retail and commercial products for a Spanish Multinational Bank across Spanish and UK markets by designing customized solutions.

Designing and implementing 'Universal Accessibility' solutions across the Scandinavian market. Streamlining the Customer Communication application framework for a leading Scandinavian Insurance brand. Initiating agile process flows to improve resolution time and efficiency of delivery.

Managing the lifecycle of all unplanned interruptions, malfunctions, and quality reductions of IT services for a Scandinavian Insurance Client. Following incident management protocols and restoring services to normal operation. Reporting major system issues to management and stakeholders.

Pune, Maharashtra, India

Managing Retirement Benefits and Brexit updates for a London based Insurance client, impacting huge closed-book customer volumes.

Pune Area, India

Multi-channel and multi-platform customer communication management for a couple of leading insurance players in the United Kingdom. Enabling regulatory changes into outbound document workflow as directed by the FCA.

Bengaluru Area, India

Outbound customer document generation, process control and post processing for a 'Big Four' British Bank headquartered in London, specializing in flexible banking and insurance services.

Bengaluru Area, India

Document management and smart multi-channel communication including private e-boxes for customers in the banking sector across western europe. Seamless project across global delivery teams for one of the 'Big four' Nordic Banks headquartered in Denmark, serving customers across 15 European countries.

Bachelor Of Technology (B.Tech.), Information Technology

Isc, Science