Debarati Ghosh Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

- Conduct collaborative business impact analysis with various business units and departments.- Consolidate BIA results into comprehensive continuity plans, training programs, and exercises.- Develop and implement business continuity training programs for internal and external stakeholders.- Foster relationships and networking opportunities for effective dissemination of business continuity information.- Facilitate frequent collaboration among business continuity stakeholders.- Develop guidance materials and conduct business continuity exercises.- Perform service delivery analysis to address business/process requirements effectively.- Manage the corporate-wide emergency communication system for functionality.- Focus on team building and management, emphasizing retention and motivation.- Mentor subordinates to uphold high standards of client service and promptly resolve issues.- Innovate resolutions to achieve consistent profitability and enhance revenues within SLAs.

Noida Area, India

- Demonstrated leadership credentials with a track record of success- Advanced understanding of business operations and project management principles- Exceptional leadership and mentorship skills to introduce and execute solutions effectively- Strong recordkeeping abilities with excellent written and verbal communication skills- Proficient in documenting processes and disseminating information to relevant stakeholders- Directs, administers, and controls day-to-day operations and activities of facilities and programs- Ensures compliance with company and regulatory guidelines for providing high-quality service and exceptional customer care- Participates in implementing divisional and company initiatives and strategies- Implements cost containment strategies to maintain profitability and growth within the area- Oversees business operations of assigned facilities, focusing on leadership, customer service, and quality care

Bangalore

- Responsible for investigating and eliminating online e-commerce fraud through a wide range of duties.- Conduct analytical studies and detailed investigations with excellent judgment skills.- Detect fraud patterns among buyers and sellers to mitigate risks effectively.- Communicate clearly and effectively with customers via email to address queries.- Promote teamwork to enhance fraud prevention efforts.- Constantly monitor customer and transactional records to identify unauthorized transactions and fraudulent accounts.- Participate in ad hoc projects and assignments as necessary.- Recommend new software tools for fraud detection, prevention, and reporting activities.- Generate suspicious activity reports and risk management reports for Managers.- Determine existing fraud trends by analyzing accounts and transaction patterns.

Bangalore

• Conducted interviews for selected candidates, informing them about job duties, compensation, and benefits at Infosys.• Managed prescreening of candidates, proposing shortlists to HR and operational managers for the consumer direct business channel.• Supported recruitment requirements, collaborating with global recruiting leads to deliver staffing initiatives and reports.

Master Of Business Administration - Mba, Business Administration, Management And Operations, 8.5/10

Activities and Societies: Cultural Coordinator

Master'S Degree, Human Resources Management/Personnel Administration, General, 8.0

Master Of Business Administration - Mba, Human Resources Management/Personnel Administration, General

Master Of Business Administration - Mba, Human Resources Management/Personnel Administration, General

Bachelor Of Business Administration - Bba, Business Administration And Management, General