Vikram Ghosh Email & Phone Number

Kolkata, West Bengal, India

Kolkata, West Bengal, India

• Leading multiple teams for handling global infrastructure operations for Windows/VMWare/Virtualization technologies.• Implementing critical site power outages and data migration activities under strict SLA compliance.• Leading critical vulnerability remediation activities such as Zero-Day and Monthly Patching Activities for Dev/QA/Production environments.• Effectively conducting PPM for incident management in resolving noisy server issues.• Effectively handling resource… Show more • Leading multiple teams for handling global infrastructure operations for Windows/VMWare/Virtualization technologies.• Implementing critical site power outages and data migration activities under strict SLA compliance.• Leading critical vulnerability remediation activities such as Zero-Day and Monthly Patching Activities for Dev/QA/Production environments.• Effectively conducting PPM for incident management in resolving noisy server issues.• Effectively handling resource management along-with onboarding/offboarding compliance process.• Managing governance/operations/leadership decks and meetings for critical deliveries.• Working closely with leadership in eliminating long pending issues and challenges in deliverables.• Managing 50,000+ servers including Physical/Virtual/Cloud servers.• Efficiently handling technical bridge calls for critical incidents/outages and resolving them with excellent feedback under SLA without impacting production/business.• Handling P1/P2 critical incident tickets along with Root-Cause Analysis on Problem Management tickets as well.• Working closely with onsite/onshore teams with following up the issues and dispatching engineers respectively.• Active Directory Services (ADS) / Server Configurations and Setup / Server Connectivity issues.• Security and Vulnerability Policies Management / Group Policy Management / Troubleshooting on Server OS / Patch Management.• Managing servers on Hyper-V/VMware/Nutanix/AWS environments and troubleshooting on issues related to functionality.• Effectively managing data center issues remotely and assisting in various site activities like deployments and decommissions.• Managing Dell PowerEdge/ HP/ IBM Physical servers along with configurations on remote console as well.• Windows Server 2003/2008/2008 R2/2012/2012 R2/2016/2019 Administration.• VMware vCenter/ ESXi Management/ Host Down issues/ Host Configurations/ Virtual Machine configurations and setup. Show less

Kolkata, West Bengal, India

• Administrating and Managing Active Directory, GPOs, DNS, DHCP, File, Print Server, WSUS, WDS and Microsoft Failover Clustering DFS management, Managing Quota.• Working on FTP and SFTP related issues.• Patch Management and deploy through WSUS Server and SCCM.• Server Bug Checks through windbg tools.• Administrating, creating, and modifying DNS records, DHCP scope and reservation, DFS link, Patching through SCCM and WSUS.• Backup related Issue (Writers/hostname adding etc.… Show more • Administrating and Managing Active Directory, GPOs, DNS, DHCP, File, Print Server, WSUS, WDS and Microsoft Failover Clustering DFS management, Managing Quota.• Working on FTP and SFTP related issues.• Patch Management and deploy through WSUS Server and SCCM.• Server Bug Checks through windbg tools.• Administrating, creating, and modifying DNS records, DHCP scope and reservation, DFS link, Patching through SCCM and WSUS.• Backup related Issue (Writers/hostname adding etc., Backup Master server, telnet)• Troubleshooting Domain trust replication issues.• Scheduled servers reboot & server health Check-ups and performance monitoring.• Working with HP SIM, SCOM, Tivoli & Nagios alerts HP System Homepage and ILO).• Application Monitoring & servers performance monitoring.• Co-Ordination with different vendors like Dell, IBM and HP for hardware problems. Show less

Kolkata, West Bengal, India

• Incidents Management and Change Management through SNOW, Remedy, ITSM Tools• Experience in Managing Citrix Xencenter infrastructure.• Migration of Virtual Machine using V motion and Storage vMotion.• Creating Clusters for High Availability (HA) and Distributive Resource Scheduling (DRS).• Creating and Managing Virtual Machines and Templates.• Configured Resource Pool, V Motion, Alerts, Alarms, NTP.

Kolkata, West Bengal, India

• Creating and Managing Virtual Machines and Templates.• Configured Resource Pool, V Motion, Alerts, Alarms, NTP.• Migrate Physical Servers to Virtual Server using VMware Converter (P2V Converter).• Monitoring of Virtual Machine’s & ESX servers (CPU, Memory, Disk and Network Utilization) for Security.• Issues Related to Server hung Status, Host not responding and Resource Crunch issues and NTP settings, Creation of VM and changing configuration of VM like Memory, CPU, Disk… Show more • Creating and Managing Virtual Machines and Templates.• Configured Resource Pool, V Motion, Alerts, Alarms, NTP.• Migrate Physical Servers to Virtual Server using VMware Converter (P2V Converter).• Monitoring of Virtual Machine’s & ESX servers (CPU, Memory, Disk and Network Utilization) for Security.• Issues Related to Server hung Status, Host not responding and Resource Crunch issues and NTP settings, Creation of VM and changing configuration of VM like Memory, CPU, Disk Size.• Creating duplicate Virtual Machine’s using cloning technology. Show less

Kolkata, West Bengal, India

• Taking Snapshots and manage snapshots.• Setting up Users and Groups for access to the Virtual Center.• VMware Tools upgrade, VMFS upgrade and hardware tools version upgrade.• Root Cause & System Log Analysis and reporting.• Checking Alarms for Critical Datastore issues, Performance issues.

Kolkata, West Bengal, India

Worked for supporting on-site activities for various data centers and providing assistance in managing the infrastructure.

Kolkata, West Bengal, India

Bachelor Of Science - Bs, General Studies, A

Higher Education Non-Medical Stream (10+2), Higher Education/Higher Education Administration, A

Cbse Matriculation 10Th Grade, General Studies, A