Ghous Fakhri
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Ghous Fakhri Email & Phone Number

Associate Director (Digital, Banking & Networks - Global Product Management) @i2c Inc. | Fintech, Payments & Cards, Financial Services, Rewards & Loyalty, Open Banking | Telecom (BSS) - CRM, CEM, Integrations & Analytics at i2c Inc.
Location: Lahore, Punjab, Pakistan 13 work roles 6 schools
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Associate Director (Digital, Banking & Networks - Global Product Management) @i2c Inc. | Fintech, Payments & Cards, Financial Services, Rewards & Loyalty, Open Banking | Telecom (BSS) - CRM, CEM, Integrations & Analytics
Location
Lahore, Punjab, Pakistan
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Ghous Fakhri is listed as Associate Director (Digital, Banking & Networks - Global Product Management) @i2c Inc. | Fintech, Payments & Cards, Financial Services, Rewards & Loyalty, Open Banking | Telecom (BSS) - CRM, CEM, Integrations & Analytics at i2c Inc., a with 969 employees, based in Lahore, Punjab, Pakistan. AeroLeads shows a matched LinkedIn profile for Ghous Fakhri.

Ghous Fakhri previously worked as Associate Director [Global Product Management] at I2C Inc. and Sr Technical Product Manager [Business Data Analytics, Payments, Digital Money, Financial Services] at I2C Inc.. Ghous Fakhri holds Ms, Computer Sciences from Lahore University Of Management Sciences.

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i2c Inc.

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About Ghous Fakhri

- TM Forum Career Certified Frameworx Transformation Manager- TM Forum Career Certified Business Development Manager- TM Forum Frameworx Knowledge Certifications (Frameworx Overview, eTOM, SID, TAM)- IIBA Pakistan Chapter VP Professional Development- Certified SCRUM Product Owner- ITIL V3 Foundation in ITSM, EXIN- Siebel 8 Consultant Certified Expert from Oracle University.Key Focus Areas:- Digital Payments & Core Banking- Customer Relationship Management (CRM)- Data Insights, Analytics, Transformation & Modeling- Point of Sale, Supply & Chain Management- Order Management (Telecom & Biometric)- Customer Experience Management (CEM)- Contextual Marketing & Business Analytics - Digital Technology Architecture- Digital Services Development- eCare & eCommerce- Net Promoter Score (NPS) / Closed Feedback Loop (CFL)- Enterprise BSS Integrations & Rollouts- Managed many Enterprise Level Project Implementations for Mobilink notably: Siebel CRM (7.8.2) and Tibco Suite, 8.1 CRM / Middle-ware Upgrade, Fraud Management System, IN Integrations, Biometric Re-verification Launch, Hybris eCommerce Suite, Oracle OBIA Analytics & Reporting Engine, 3G/4G, Control & Hybrid Product Model. Areas of Expertise:- Project & Product Management- Salesforce Administration / Business Analyst- Siebel CRM Technical / Functional Consultant- CRM / Telco Business Analyst- Project & Product Management- Requirements Elicitation & Management- Enterprise System / Solution Architecture Design- GAP Analysis & Devising TO BE Architecture- Business Case, RFP / SOW Preparation & Proposal Evaluation- Vendor Assessment , Evaluation, TCO & Contract Management- End / Power User Trainings, Knowledge Management & Transfer- Planning UAT, SIT & PT, Test Scenarios Development & Execution- Data & Delta Migrations, ELT/ETL Design- Team Management (Onsite & Virtual)- Siebel CRM (Sales, Service & Marketing)- Project Rollouts & Deployments (Nationwide)- Change Management- Business / Technology Process Re-engineering- BI Reporting / Data Analytics, Modeling & Visualization- CRM & Middleware Product Design, Development & Promotion

Listed skills include Business Analysis, Data Warehousing, Solution Architecture, Oracle, and 60 others.

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Ghous Fakhri's current company

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i2c Inc.
I2C Inc.
Associate Director (Digital, Banking & Networks - Global Product Management) @i2c Inc. | Fintech, Payments & Cards, Financial Services, Rewards & Loyalty, Open Banking | Telecom (BSS) - CRM, CEM, Integrations & Analytics
redwood city, california, united states
Website
Employees
969
AeroLeads page
13 roles

Ghous Fakhri work experience

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Associate Director [Global Product Management]

Current

Digital Banking, Payments, Networks, ACH, mRDC, Credit, Debit & Prepaid, Digital Wallets, Mobile Money & Payroll, BNPL, Lending, Commercial Cards & Enhanced Network Data, Open BankingTechnical Product Owner / Manager, Product Roadmap

Jan 2023 - Present

Sr Technical Product Manager [Business Data Analytics, Payments, Digital Money, Financial Services]

Pakistan

• Sr. Manager Products | Technical Product Owner, Manager [Business Data Analytics, CRM, Campaign & Loyalty, ACH, mRDC, Rewards & Offers, UX/UI, Open Banking] | Customer Insights Manager• Functional Domains: Credit, Debit & Prepaid, Digital Wallets, Mobile Money & Payroll for Payments, BNPL, Lending, Commercial Cards & Enhanced Network Data, Open Banking

Jan 2021 - Dec 2022

Technical Product Manager [Business Data Analytics, Crm & Loyalty] | Customer Insights Manager

Pakistan

• Technical Product Manager & Owner, Manager [Business Data Analytics, CRM, Campaign & Loyalty] | Customer Insights Manager• Functional Domains: Credit, Debit & Prepaid, Digital Wallets, Mobile Money & Payroll for Payments.

Jun 2019 - Dec 2020

Manager Planning & Operations Bss, Crm Digital Stack (Crm, Bvs & Pos) ¦ Solution Architect Bss

Pakistan

Managing E2E Planning & Operations for BSS (CRM, BVS & POS) Domains.Client: JAZZ Pakistan, a VEON Telecom

Aug 2018 - May 2019

Manager Bss, Planning & Operations ¦ Technology @ Jazz, Veon

Islamabad

I am full time E2E BSS CRM Solution Architect at JAZZ Technology Division along with managing 24*7 Operations which includes following portfolio broadly:- Siebel CRM, - POS- Inventory & Number Management- MNP - BIOMETRIC- CRM & Financial Reporting & Data Sourcing- O2C Complete Cycle- OPEX/CAPEX formulation for all the above domains- CRM Systems Ticket Handling, Incident & Defect Management- Service Strategy, Design, Transition & Operations for CRM, BVS & Financial Systems

Oct 2017 - Aug 2018

Solution Architect Bss, Crm Stack [Siebel, Biometric & Pos] @ Jazz, Veon

Islamabad

Managing E2E CRM BSS Stack, where Portfolio includes CRM, POS & BIOMETRIC[Manager BSS, CRM & POS | Technology]

Jan 2016 - Oct 2017

Solution Architect, Crm & Digital

Lahore

[Manager Product Development & Planning, CRM & CEM | Technology] - Customer Relationship & Customer Experience Management

May 2014 - Jan 2016

Sr. System Analyst / Planning & Implementation Lead

Lahore

Assistant Manager, Planning & Implementation - IT

Jan 2012 - Apr 2014

Information Systems Specialist

Worked as Information Systems Specialist @ Mobilink

Jan 2010 - Dec 2011

Analyst Technology Solutions

Worked as Analyst in Technology Solution Planning

Apr 2008 - Dec 2009

Software Engineer

Joined HCO (Human Capital Optimization) team – a product (Decision Support System) ofThe Optime Group, USA [http://www.theoptimegroup.com/human_cap.html] in Analytics team. This opportunity enabled me to get hands on experience of technologies like Microsoft Visual Studio .NET 2005, C#, ASP.NET 2.0, Infragistics, Dundas Charts, SQL Server 2005 etc. Also, I worked as Sql Server Developer (2005) MQA.Net (Market Quantitative Analytics) Team & had been part of Process Engineering Group at SSI.

Mar 2007 - Mar 2008

Internee ( Is Developer )

World Wide Fund For Nature (Wwf-Pak)

Worked as IT Consultant and IS Developer. Also developed Resume Management System (RMS) for WWF-Pakistan [http://www.wwfpak.org/jobs/].

Jul 2006 - Sep 2006

System Analyst

Kintex Group Of Textile Industries

Hired for the development of finance application (Kintex Business Solutions). Job involved analysis, design and implementation of the application. The product was developed in Visual Basic.NET, SQL server 2000 and Seagate Crystal reports.

Jan 2004 - Aug 2005
Team & coworkers

Colleagues at i2c Inc.

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6 education records

Ghous Fakhri education

Tm Forum Business Process Frameworks

Tm Forum.Org

Official TM Forum Frameworks Training - Business Process Framework (eTOM) - Application Framework (TAM) - Information Framework (SID).

Siebel 8.1.X Business Automation Training, Oracle Siebel Crm

Oracle University, Bangkok, Thailand

Activities and Societies: A practical and in depth hand on training on following Siebel CRM concepts: 1. Siebel Workflows 2. Siebel State.

Certification, Siebel Crm

Siebel 8 Certified Consultant Expert

Activities and Societies: Siebel 8 Certified Consultant Expert Oracle Siebel CRM Certification

Oracle Siebel 8.0 Certified Consultant Expert, Siebel Crm

Oracle Siebel 8.0 Core Consultant Training @ Mobilink

Oracle Siebel Core Consultant 8.0 Training Programme

Bcs (Hons), Computer Science

The University Of Lahore (Uol)

Activities and Societies: Secretary Magazine Board BCS (HONS) Software Engineering

FAQ

Frequently asked questions about Ghous Fakhri

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What company does Ghous Fakhri work for?

Ghous Fakhri works for i2c Inc..

What is Ghous Fakhri's role at i2c Inc.?

Ghous Fakhri is listed as Associate Director (Digital, Banking & Networks - Global Product Management) @i2c Inc. | Fintech, Payments & Cards, Financial Services, Rewards & Loyalty, Open Banking | Telecom (BSS) - CRM, CEM, Integrations & Analytics at i2c Inc..

Where is Ghous Fakhri based?

Ghous Fakhri is based in Lahore, Punjab, Pakistan while working with i2c Inc..

What companies has Ghous Fakhri worked for?

Ghous Fakhri has worked for I2C Inc., Ericsson, Jazz, Pmcl Mobilink Gsm, A Vimplecom Opco, and Pmcl Mobilink Gsm.

Who are Ghous Fakhri's colleagues at i2c Inc.?

Ghous Fakhri's colleagues at i2c Inc. include Zain Ulabdin, Naveed Hussain Chaudhary, Fareed Abid, Uzair Haider, and Fatima Siddiqui.

How can I contact Ghous Fakhri?

You can use AeroLeads to view verified contact signals for Ghous Fakhri at i2c Inc., including work email, phone, and LinkedIn data when available.

What schools did Ghous Fakhri attend?

Ghous Fakhri holds Ms, Computer Sciences from Lahore University Of Management Sciences.

What skills is Ghous Fakhri known for?

Ghous Fakhri is listed with skills including Business Analysis, Data Warehousing, Solution Architecture, Oracle, Project Management, Integration, Vendor Management, and Business Process.

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