The quality control and assurance administrator provides support for the implementation and enforcement of quality control and assurance systems and policies. Responsibilities include managing and distributing control manuals and procedure system information across all business units, scheduling and coordinating internal and external audits, and maintaining all databases and records within the quality control and assurance jurisdiction.

Bookkeeping, Invoicing, Accounts Payable & Receivables, Financial Management and General Administration

Customer Service, Receiving, Dispatching, Power Equipment Handling, and Miscellaneous Administrative Tasks

HR Document Control and HRIS, Recruitment, Training & DevelopmentCoordinated and posted jobs to the appropriate website/job board/social media and applicant tracking (ATS), in order to establish strong processes and strategies to source and identify qualified candidates for more than 70 clinics and maintained candidate pipeline in order to meet business requirements and handled all inquiries from potential candidates and partners across Canada.Led development of electronic filling mechanism, in order to streamline personnel filling of more than 2,000 staff and generate reports and updated filling of confidential documents like agreements, insurance and work permits for staff working with the company are updated and in compliance with employment standards, for more than 2,000 staff, in professional manner.

Recruitment and Talent Management, HR Policies, Compensation & Benefits and HRISLed talent acquisition and conducted full-cycle recruitment, including creation of job advertisements, offer letters, job descriptions and screening telephone interviews, face-to-face interviews, reference checks and on boarding, ensured 90% position filled all the time. Developed applicant tracking system after reviewing all incoming resumes and screening, maintained pool of candidates, which helped in reducing hiring cost by 40%, also employed technical, behavioral/situational interviewing assessments techniques.Created most appropriate HR practices, policies, and programs throughout the organization and provided assistance and coaching to leaders on issues like hiring process, interview techniques, Performance Evaluation, code of conduct and core values and due diligence, which resulted into development of first every HR Manual for the company, also manifested in development and implementation of Leave Management Policy & Procedure.Programmed annual salary increase process, performance management and participated in the updating of existing salary ranges/pay bands, ensured compliance with annual audit, manifested in introduction of new Traveling Allowance for employees in order to make employee compensation market competitive.Maintained employee record in HRIS, Personnel Files, including offer letters, promotional agreements, termination documentation, and Insurance record consistent with employment standards & legislation, demonstrated in new Performance Evaluation Mechanism for human resources, in a professional manner.

Recruitment & Selection, Employee Relations and Performance Management, Training & Development, HR Documentation, HRIS and Payroll Spearhead manpower recruiting by preparing and running employment advertisements, pre-screen telephone interviews, face-to-face interviews, reference checks and new hire packages as per company requirements, kept 98% position filled all the time plus carried out exit interviews and provides analysis and recommendations.Enhanced existing coverage offered to employees by 5 times plus eliminated losses to company in terms of fraudulent medical claims which amounted to 30% of total medical coverage, after conducting data gathering, data integration and analysis of available options.Secretary Drug & Alcohol Committee, which ensured that work place, was clear of all sorts of narcotics. Plus Member Sports & Recreation Committee, which arranged recreational activities and presentations for employees periodically.Generated with consistency all HR change forms including offer letters, promotional agreements, transfers, and termination documentation, compensation changes after getting management approvals and responsible for on boarding new employees including orientations and completion of new hire paperwork, further facilitated by centralization of staff profile to one place, before all information was scattered.

Treasury Management, Pricing & Inventory Management, Supplies & Logistics

Ensured smooth functioning of NADRA Swift Registration Center, maintained daily cash report, Online verification of data collected ensuring quality of data collected from applicants.Interaction and resolving queries raised by applicants and managed rejected or pending cases.