Giacomo Esposito Email & Phone Number

Cambridge, Gb

Cambridge, England, United Kingdom

London, England, United Kingdom

London, England, United Kingdom

Also known as Onboarding Manager EMEA, my role involves various activities like:- Work alongside other team members to access system optimization strategies, implementation and deployment timelines, and other day to day activities related to the campaign setup for B2B advertiser clients- Manage the overall integrations implementation with each project- Serve as the liaison between client’s expectations and internal system capabilities- Onboarding call management

London

Milan

Guesty is the ultimate property management platform for short-term and vacation rentals. Our end-to-end solution simplifies the complex operational needs that property managers face on a daily basis – from guest communication to task assignment to payment processing. With Guesty, property managers save time so they can focus on what matters most: growing their business.Main responsabilities:- Being the first product expert for the Italian market.- Implement our solution to each single individual business.- Work closely to other department internally like: Sales, Support & Product owners.

Milan Area, Italy

MotorK is an international company focused on sales and marketing for the car industry and has quickly become one of the most important players in the digital automotive arena. Main Responsibilities : -Managing the Internal Training by creating the materials/Content, qualifying with the right stakeholders, delivering the training and evaluating the results. -Managing Internal E-Learning platform together with an Internal Team.-Helping to spread the right knowledge across the EMEA Sales Team dept.-Digital Marketing Coach for projects in Italy that involved players like BMW, Volskwagen and many other, all based on : Google Analytics, AdWords, SEO , SEA and Facebook Ads and Customer Experience.

Cambridge, United Kingdom

- I managed a team of 15/20 people in the Customer & Partner Service Department, I was responsible for their performance in line with business objectives. - I supported the team with any daily challenge they faced with Clients.- Every week I was making sure to coach each one of them by giving the right feedback and anaylising their journey with each cases.- I was involved in the recruitment process for the Cambridge office ( 600 employees ).

Cambridge, Regno Unito

Reporting to the Training and Quality Team Leader of a fast paced global operation which is the world leader in booking accommodation online. Training and coaching a group of 400 dynamic people that handle more than 25000 contacts per day from both customer and close to a million accommodation partners.

Cambridge, United Kingdom

Booking.com B.V., part of Priceline.com (Nasdaq: PCLN), owns and operates Booking.com™, the world leader in booking accommodation online. Each day, over 550,000 room nights are reserved on Booking.com. The Booking.com website and apps attract visitors from both the leisure and business sectors worldwide.Established in 1996, Booking.com B.V. guarantees the best prices for every type of property, from small, family-run bed and breakfasts to executive apartments and five-star luxury suites. Truly international, Booking.com is available in more than 40 languages, and offers over 425,092 properties in 194 countries.Main Responsibilities :- Hotel and Guest Assistance .- Perfect knowledge of internal and external system plus good knowledge of basic IT skills.- Problem solving .- Team Building- Helping with recruitment and training within Cambridge office.- Plus Successful internal ideas implemented .

Cambridge, Regno Unito

Booking.com B.V., part of Priceline.com (Nasdaq: PCLN), owns and operates Booking.com™, the world leader in booking accommodation online. Each day, over 750,000 room nights are reserved on Booking.com. The Booking.com website and apps attract visitors from both the leisure and business sectors worldwide.Established in 1996, Booking.com B.V. guarantees the best prices for every type of property, from small, family-run bed and breakfasts to executive apartments and five-star luxury suites. Truly international, Booking.com is available in more than 40 languages, and offers over 425,092 properties in 194 countries.Main responsibility :- Customer Service for Italian and English Line.- Travel Consultant for Worldwide destinations.- Problem Solving- Incentive Ambassador for 60 people

Master'S Degree, Data Analytics And Marketing (Cim)

Diploma, Digital Marketing

Activities and Societies: Designed to advance digital talent, Squared has been developed by Google in collaboration with over 30 agencies.

High School, Tourism And Travel Services Management, A

Activities and Societies: -Tourism -Business -Languages ( English, French, German )