Giada Caprani Email & Phone Number

Sofia, Bg

Sofia, Sofia City, Bulgaria

Dublin, County Dublin, Ireland

-Overseeing end-to-end customer bookings both through CRM software and over the phone, from initial inquiries toappointment coordination and aftercare, ensuring a positive experience-Being the first point-of-contact for new and returning customers-Facilitating effective communication with the studio team tooptimize workflow efficiency-Managing financial transactions, including processing payments,disbursing staff salaries, and conducting end-of-shift reconciliation for cash… Show more -Overseeing end-to-end customer bookings both through CRM software and over the phone, from initial inquiries toappointment coordination and aftercare, ensuring a positive experience-Being the first point-of-contact for new and returning customers-Facilitating effective communication with the studio team tooptimize workflow efficiency-Managing financial transactions, including processing payments,disbursing staff salaries, and conducting end-of-shift reconciliation for cash and card transactions-Providing attentive care to artists by monitoring their well-being and ensuring their needs are met throughout the day Show less

Dublin, County Dublin, Ireland

-Engaging with customers in a dynamic environment, prioritizinga positive experience through effective communication, both in phone conversations and with restaurant patrons-Managing restaurant operations, including opening and closingprocedures, overseeing stock deliveries, and maintaining meticulous hygiene standards-Collaborating seamlessly within a team, demonstratingcompassion and patience, as evidenced by being twice voted" Hardest working employee" by my fellow team… Show more -Engaging with customers in a dynamic environment, prioritizinga positive experience through effective communication, both in phone conversations and with restaurant patrons-Managing restaurant operations, including opening and closingprocedures, overseeing stock deliveries, and maintaining meticulous hygiene standards-Collaborating seamlessly within a team, demonstratingcompassion and patience, as evidenced by being twice voted" Hardest working employee" by my fellow team members-Overseeing cash handling operations by recording opening floatsand end-of-day cash, and distributing employee tips at the conclusion of each shift-Addressing challenging and problematic customer situations with a composed and professional demeanour Show less

Dublin, County Dublin, Ireland

-Monitored sales of coffee orders and machines through theprovided iPad, contributing valuable insights into popular products-Conducted in-store demonstrations for potential customers,aligning coffee-making practices with daily sales to enhance product promotion-Stayed updated on the latest deals and coffee offerings toprovide accurate responses to customer queries-Maintained cleanliness and organization of the designated store area, promptly restocking items as necessary