- Promotion of the firm's brand and consulting services as well as boosting its leading practitioners andof the proposed products (specialist advice, conferences, books) generate useful information capable of generating value to those who benefit from it.- Strengthening of corporate marketing with development of the firm's social pages and website for increasing visibility and sending targeted newsletters.- Study of the most suitable image and communication strategies to involve potential customers.- Agenda management and front-office activities (customer contact and reception) with particular reference to cultivating relationships with partners with whom the firm cooperates and with those who may be interested a future collaborations.- Production of articles and the daily logbook pages for the firm blog.- Sponsorship of organized events (conferences, webinars, courses, etc.)- Preparation of information slides for courses / lessons.- Use of the accounting management software for recording some customer expense items (F24,VAT settlement, esterometer, refunds, etc.)

- Resolve and assist travel agencies in all phases of booking- Give assistance to customers' requests and complaints via email and phone, providing the appropriate solutions and alternatives- Ensuring various kinds of services (accommodation, transfers, car rentals) to agencies all over the world through the company's online platform- Handle issues comprising refunds and relocations

- Analysis of the characteristics of the product to be launched on the market- Analysis of marketing strategies (trade and consumer) carried out by competitors (eg. maketingsolutions, distribution and promotional channels used, prices, etc.)- Planning a product launch through the most effective distribution and promotional channels (egMailChimp, LinkedIn etc.)- Identification of the product's sale price to be placed on the market- Development and definition of the product packaging- Development of trade marketing solutions aimed at the commercial distribution network (eg visualmerchandising, promotions etc.)- Translation of internal documents (technical data sheets, labels, e-mails)- Acquisition of basic knowledge on quality (HACCP, BRC and IFS)

- accounting - customer management- management of customer's financial practices- order handling service, management and arrangement- development of the company website

Volunteering activity for the local Civil Service, Project "Non3mo"- Planning and organizing cultural activities;- Organization and management of cultural events- Develop activities for youngsters

- Advice on funding opportunities- European project planning- Management and financial reporting on projects funded- Development of communication and dissemination plans- Training-Implementation and coordination of social research, economic, environmental, political, health and culture- Surveys and market research

Planning and events management linked to the human rights themeFront-office activity and library managementDevelopment of activities for young peopleGuidance, support and consulting theses and research. Spreading the culture of solidarity, peace, multi-ethnic and multi-cultural integration.

- Use of the bookshop software (Octave) to catalogue, sell and order books for customers- Contact with customers both French and Italian- Help in managing the database of the books in stock (e.g. updating prices and quantities)