Gurmanpreet Gia G. Email & Phone Number

Abbotsford, British Columbia, Canada

Abbotsford, British Columbia, Canada

• The Project Coordinator is responsible for coordinating project deliverables of varying size and complexity. Furthermore, the Project Coordinators duties are to ensure that all projects are completed on time, within.
• Assisted the Program Manager in the drafting and issuance of Proposals, RFQ's, budgets and preliminary schedules
• Assisted in defining the architecture of project set-up in ERP system
• Conducted Pre-Kick Off activities for each assigned project; such as, generating draft Project Charters, Stakeholder Registers, project organization and communication charts
• Drafted project schedules in preparation for the Project Management Plan
• Compiled budget reports using Earned Value Analysis

Abbotsford, British Columbia, Canada

• The Project Administrator applies sound knowledge of area to independently perform work within the scope of established practices and procedures.Responsible for providing administrative support to the Project Manager’s.
• Assisted the Program Manager in the drafting and issuance of Proposals, RFQ's, budgets and preliminary schedules;
• Assisted in defining the architecture of project set-up in ERP system;
• Conducted Pre-Kick Off activities for each assigned project; such as, generating draft Project Charters Stakeholder Registers, project organization and communication charts;
• Drafted project schedules in preparation for the Project Management Plan;
• Compiled budget reports using Earned Value Analysis;

Abbotsford, British Columbia, Canada

• Developed and executed a strategic external and internal plan for the organization in liason with the Bids & Proposals department and with IMP Group.
• Assisted in coordination and compilation of request for information (RFI) and request for proposal (RFP) documents including translation work from French and Spanish to English.
• Conducted business development activities through engagement with the Canadian Trade Commission.
• Performed ad-hoc market research to collect competitive information and business intelligence in the European, Asian and North American markets.
• Assisted in preparation of report documents and presentations to management.
• Coordinates and maintain corporate information including project files, corporate brochures, press releases, PowerPoint presentations, business calendar, announcements and photo management.

Squamish, B.C.

• Collaborated with Insurance Corporation of British Columbia (ICBC) to book road tests for clients.
• Offered free english translation services to clients during appointments with ICBC.
• Maintained accurate accounting records and filed taxes for the school.
• Marketed driving lessons and the Graduate Licensing Program (GLP) lessons to high school students.
• Filed insurance claims for damaged vehicles.
• Maintained vehicles and conducted oil changes on them on a weekly basis.

Surrey, B.C.

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Focuses on advancing the customer experience from the moment they enter the branch by acting as a managing entity, proactively engaging customers in conversation to understand their needs and usinthe information.
• Acting as an ambassador and advocate for the digital and self-service banking experience; offering coaching and guidance on digital banking options to help the customer complete their current transaction.
• Provides support to customers by taking accountability for issue resolution in a timely manner and using all available tools to create a path to resolution, clearly communicating next steps and timeframes to customers.
• Escalating issues that require additional resources to ensure resolution, taking accountability for next steps by referring the customer to the appropriate person or resource.
• Contributes to the quality and efficiency of Branch operations and maintains compliance with regulatory and internal Bank guidelines to minimize the Bank’s exposure.

Surrey, B.C.

• Understanding of customer life stage needs, customer segmentation and competitor offerings;
• Knowledge of credit/risk adjudication policies and processes and retail lending policies and processes
• Escalating uncovered opportunities that cannot be fulfilled independently to an Advisor by facilitating appointments, communicating next steps and timeframes, entering all relevant information into the customer profile.
• Assisting the branch with daily operating activities such as ABM servicing, opening & closing procedures, and transaction authorizations.
• Champions a high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment; communicating vision/values/business.

• Delivering the desired customer experience by consistently applying the Service Standards during all customer interactions;
• Responding to customer inquiries or resolving customer concerns on the spot and/or escalating as appropriate;
• Projecting a professional image at all times- ensured all compliance is met with regulatory requirements.
• Demonstrating confidence and knowledge by ensuring transactions are thorough and accurate;
• Demonstrating respect and knowledge in every customer interaction.
• Promoting the Bank's products/services.

Vancouver, Canada Area

• Works with Children diagnosed with Autism.
• Assesses the challenges an individual faces when functioning in daily life.
• Assessment through psychological tests, observation and interviews with clients and their support systems help.
• Gathers information to develop an appropriate intervention plan.
• Sets goals for behavioral changes, monitor the client, assess progress and modify behavioral plans if necessary.
• In crisis situations, a behavioral interventionist designs a plan to address any immediate dangers or threats and also determines the necessity of long-term treatment.

British Columbia, Canada

• Founded the business to provide outstanding henna art services to patrons in British Columbia.
• Provided henna art services to up to 40 patrons on a given day.
• Streamlined the cost model in order to maximize profits.
• Collaborated with the Heart and Stroke Foundation to create awareness about heart disease amongst the South Asian community in British Columbia.
• Fundraised for World Vision by providing free henna art services for donors.

Sea-to-Sky Corridor

• B.C. Licensed Security personnel.
• Maintaining incident reports.
• Collaborating with the RCMP, Fire Department, as well as coordinating with other security companies.
• Working on-site as a static security at Hotel Security: Fairmont, Delta Village.
• Event Security for May Long weekend festivities in Whistler, as well as Winter Festivals.
• Hotel Security for Delta Village Suites, Hilton Resort & Spa, Pan Pacific, Whistler Conference.

Whistler, B.C.

• Planned up to eight activities per day for children aged 0-16 years.
• Employed extensive language skills to worked with a diverse set of customers (parents).
• Ensured that parental concerns regarding the needs of their children - such as adverse food allergies were properly documented and addressed.
• Maintained daily logs to ensure that children were safely picked up by parents at the end of the day.

Victoria, B.C.

• Promoted inclusiveness with the Positive Space Network (PSN UVic).
• Created and promoted programs and citizenship opportunities for up to 50+ transitioning residents.
• Upheld and role modeled community standards within high-density living with Residence Life & Education Program, Campus Security and Victoria Fire & Police Department.
• Submitted regular staff and incident reports to coordinator.
• Participated in following-up and addressing resident behaviour conduct while mediating resident concerns.
• Collaborated with other Residence Life & Education Staff and campus partners to develop and run residence-wide programs and activities.

Squamish, B.C.

• Practices safe X-Ray procedure, maintaining distance from radiation.learned about the integrated database for all digital x-ray prints merged across British Columbia.
• Conducted X-ray and ultrasound practices on seniors, adults, children and infants within supervision.
• Acted in administrative assistant role for managing daily appointments and scheduling within X-Ray Technician supervision.
• Assisted in Emergency Room portable X-rays on critical patients within X-Ray Technician.

Squamish, B.C.

• Learned pharmacy practices of distributing medication and documentation.
• Counted medication, and shelved medication in appropriate areas.
• Prepared medication through methods of mixing compounds and solutions.
• Documented a log on patients and active orders.

Squamish. B.C.

• Conducted a statistical analysis of transportation for seniors in Squamish, BC using survey data.
• Derived methods to improve transportation services for seniors through the analysis.
• Delivered a list of suggestions to improve these services to the Municipality of Squamish.
• Delivered computer and internet lessons in English, Punjabi and Hindi to women of minority.
• Taught summer camp lessons to migrant children on the safe use of computers and the internet.
• Provided education to parents in internet security.

Master Of Global Business, International Business

Activities and Societies: Designed for business graduates from Canada and across the world, the UVic MGB program is a mixture of applied.

Master Of Global Business, International Business

Focused on the European business context by: Focused on the South American business context by: • Understanding international aspects of.

Master Of Global Business, International Business

Focused on the European business context by: • Examining the past, present, and future commerce throughout Europe, specifically the EU.

Distance Learning, Business/Commerce, General

Bachelor'S Degree, B.Sc. Psychology

Activities and Societies: Indian Students Association, Pakistani Students Association, Punjabi Student Association, Positive Space.