Business Development Director and General Manager with 5+ years of experience working in the hospitality, customer service, and food and beverage industry. Possesses impeccable written and communication skills, and excellent interpersonal skills. Use my experience to improve customer satisfaction and overall customer experience. Ensure work is accomplished is a safe manner and in accordance with established operating procedures, practices and rules.
World Of Fruit
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ManagerWorld Of Fruit Dec 2018 - PresentPlan and develop business operations for an interactive family friendly entertainment experience. Orchestrated a team of individuals to combine a creative outlet featuring exotic fruits for attendees to taste and gain knowledge on. Hired, trained, and developed employee standards with a high focus on teamwork, authenticity, and passion. Developed ordering and inventory control methods with suppliers and 3rd party vendors. Daily duties include running onsite operations while maintaining attendee interaction and flow.
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Business Developement DirectorGreen Tea World Feb 2015 - Jan 2018Venice, CaImplemented personal ideas to a start-up business, created a company concept, its system, company rules and regulations, standards and expectations. Turned a retail company into a successful café with multiple branches in only 3 years. Created a menu, interior design and hired and trained all personnel. Ensure that team members responsibilities were defined and understood. Established and maintained an effective communication system. Identify and draw creative solutions for problems. Cultivated strong working relationships for companies benefit. Ensure consistent and comprehensive investor protection. Ensure exceptional client service and quality product offerings. Ensured deliverables were within budget, on schedule, and of superior quality. Planned, coordinated and controlled daily operations of the organization. Review sales, price and operating costs. Organized meetings, used P&L and POS system among other things.
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Assistant District ManagerStarbucks Jan 2013 - Jan 2015Greater Los Angeles AreaProvided product merchandising and excellent customer service. Prepared beverages for customers. Preformed cash register transactions. Maintained store cleanliness. Managed multiple store orders and organization of receiving. Organized stockroom to optimize proficiency of daily tasks and workloads. Organized multiple store set ups and organization of products. Managed multiple shifts and employees. Managed cash flow statements. Created, managed, and executed marketing and public relations campaigns including new product introductions. Created standard quarterly marketing while ensuring all deadlines were met. Worked closely with company executives to identify new business opportunities. Learned how to manage multiple locations (16 stores in the Beverly Hills district). -
Business Developement Director In TrainingZinque Restaurants Apr 2010 - Dec 2012Venice, CaLearned the principles of business development, I was trained 12 hours a day 6 day a week on the procedures of opening a brand-new concept restaurant, develop it and establish it and expand it to multiple locations. Implemented personal ideas to a start-up business, created a company concept, its system, company rules and regulations, standards and expectations. Turned a retail company into a successful café with multiple branches in only 3 years. Created a menu, interior design and hired and trained all personnel. Ensure that team members responsibilities were defined and understood. Established and maintained an effective communication system. Identify and draw creative solutions for problems. Cultivated strong working relationships for companies benefit. Ensure consistent and comprehensive investor protection. Ensure exceptional client service and quality product offerings. Ensured deliverables were within budget, on schedule, and of superior quality. Planned, coordinated and controlled daily operations of the organization. Review sales, price and operating costs. Organized meetings, used P&L and POS system among other things.
Giancarlo Santos Skills
Giancarlo Santos Education Details
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Psychoanalysis And Psychotherapy
Frequently Asked Questions about Giancarlo Santos
What company does Giancarlo Santos work for?
Giancarlo Santos works for World Of Fruit
What is Giancarlo Santos's role at the current company?
Giancarlo Santos's current role is Business Development Strategist.
What schools did Giancarlo Santos attend?
Giancarlo Santos attended Pepperdine University.
What skills is Giancarlo Santos known for?
Giancarlo Santos has skills like Business Integrity, Employee Commitment, Hospitality, Customer Service, Customer Satisfaction, Customer Experience, Public Relations, Food And Beverage, Beverage Industry, Inventory Control, Interior Design.
Not the Giancarlo Santos you were looking for?
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Giancarlo Santos-Leese
Sales | Customer Service | Writer | Filmmaker, Sketch Artist, Music Composer | Ceo Of Frisson Xp, Llc -- An Entertainment & Publishing Company Aimed To InspirePine Bush, Ny1live.com -
Giancarlo S.
United States3gmail.com, hotmail.com, siriusxm.com3 +197348XXXXX
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