Field Service Engineer
Current• Support for Hyper-V Virtualized Environment using Windows Server 2008, 2012, 2016, and 2019• Support for Dell EMC Servers & Workstations• Project management for existing and new clients including but not limited to file server migrations, network infrastructure upgrades and Exchange migrations.• Installation, network setup, server configuration, and advanced IT Support• Setting up and Troubleshooting VOIP Phones• Creating and documenting tickets using Helpdesk Applications• Provided Tier 1 and Tier 2 support for over 20 businesses in the Orlando area.