Gianfranco Sartini Email & Phone Number

Rome, It

Rome

• Oversee sales and operations activities as key account director for McDonald’s in the Europe, Middle East, and Africa (EMEA) region directly improving business outcomes by executing extensive business analysis review across 78 countries in the region. • Improve business and financial objectives at all company levels by identifying customer challenges, improving project analysis, and increasing sales opportunities and market share.• Provide leadership to improve visibility and understanding of the company activities, optimize the implementation of best practices, execute service provider strategies, drive consistent implementation across team members, and support new product development.• Lead business sales opportunities and new customer acquisition in Eastern European and Former Soviet States. Run reliable forecasts, design and execute go to market strategies. • Provide leadership direction to the EMEA based Technical team• Support direct report in personal and professional growth.

• Directed sales and after sales activities for food service business customers in the EMEA region, supervising the company’s distribution network and providing business plans and procedures for approximately 130 distribution companies and service agents.• Interfaced with the company’s top management customers to plan market growth and development strategies for global fast food chains and implement quality control protocols. • Increased business sales opportunities and new customer acquisition by growing the company’s international sales and service partner’s network, increasing overall company visibility and market position, and improving customer case support by implementing best practices.• Control & direct the EMEA based technical team

• Directed after sales and service activities for kitchen equipment customers in the EMEA region, improving customer care visibility by providing closer understanding of new project scope and deployment, reducing warranty costs, and increasing customer acceptance of current sales module. • Introduced a service performance measurement system, set up new equipment tests and quality control. Prioritized projects providing guidance and support for nearly 130 distribution companies and service agents related to the food service business.• Strategized market and distributor development, working hand-in-hand with the top management for the company’s key customers.• Hosted Technical training to distribution companies and service agents in the network

Rome Area, Italy

• Served as account development manager for the territory’s car manufacturing customers including BMW, Mercedes, Renault, Audi, Fiat, Nissan, Toyota, and Honda—providing technical supervision and support across all company departments and conducting internal quality system audits.• Improved communication between the market and the production units in Europe, streamlining communication within the company departments, reducing costs for quality control methods, and improving relationships with car manufacturers and international distributors.• Provided human resources management direction and support.

Finance, General

Corsi di Educazione Finanziaria

Bachelor, Electronics

Activities and Societies: Electronics, Micro Electronics, Information Technology, Telecommunication, Technical draw and planning.

Education record

Activities and Societies: Our online training platforms contain hundreds of training modules covering ethics and compliance issues that.